As a Microsoft Teams free tenants ,I know i have 300 maximum users. But Who can tell me how to check the number of Microsoft Teams free remaining tenants
Log in to https://ms.portal.azure.com/ and click on Azure Active Directory to view the license
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Is there any possibility to create sub-users under a user account using one license, but taking into account they need to have full access to the main functionalities of the CRM.
No. Even by sharing a user between multiple people you would likely be breaching your licence terms.
Without understanding why you would want to do this, if the reason is cost, I would suggest investigating Power Apps and Team Member licences. They are a cheap way to access Dynamics data, although can be restrictive.
I realize that Omnichannel is currently only associated with the Customer Service module for 365. However we have had a request from a client to provide Omnichannel for a sales process on a web site which links into a sales CE 365 organization (so in other words an agent to guide the user through the sales process via a chat if need be).
Is it possible to add in the Omnichannel module for sales in any way and if not any sort of alternate solutions we could follow for this requirement?
No, Omnichannel is built on top of Customer Service so having this first-party app installed is a requirement detailed in the documentation. I recommend you to contact your MS Account Manager and discuss this topic with them as depending on your requirements you might also need Power BI/Customer Voice/Power Virtual Agent licenses as well so maybe it's worth to explore some cross-application licensing.
There're alternative solutions in AppSource like CafeX LiveAssist and a few others, please make sure you filter by application to make sure they will work with Sales.
I have a customer wanting to use Bot Framework that has very strict data sovereignty requirements - anything to / from the user must stay in Australia. The bot endpoint is inside their Azure environment (Australia East) in an ASE. They want to use Teams as the channel. Their Teams / Office 365 sub is in Australia. They are concerned that the bot registration itself is in the Global region, whereas the other bits they control are in Australia.
Can we confirm that all elements of communications would stay within Aus? I'm not quite clear on the fine details of how messages from a Teams chat are routed through the bot connector service on their way to the endpoint in Azure. I've seen various diagrams such as this one, but nothing that goes into the level of detail we need - https://github.com/OfficeDev/microsoft-teams-faqplusplus-app/wiki/Solution-overview
I think you need to stick to APAC serviceUrl. (/apac)
Microsoft confirmed for us that if the Teams instance is in Australia, and that if the Azure tenant is hosted in Australia, then user traffic to/from the bot will remain within Australia.
I have a service that works with Skype to report on a users (LyncClient.Self.Contact) availabiliy. How do I get this from MS Teams?
Unfortunately this is not yet available. We do have plans to add this to Microsoft Graph but we do not have an ETA.
How do I delete and create a new instance on Dynamics CRM Online 2016 with a clean set of Users?
Our organisation has Microsoft Dynamics CRM Online internal use rights (IUR) benefit for MPN members with 15 licences. This gives us a Production and a Sandbox licence to use.
I have assigned 10 license.
When I delete and recreate either the Sandbox or Production instance I get my 10 users I expect, but then I also have 4 additional users which I think came from an earlier on premise version of CRM we were trialing.
The Full name either has a # symbol at the beginning or the end of their name.
These other 4 users do not consume a licence but are listed under the enabled users. I can't disable them or seem to get rid of them.
How can I completely reset my Dynamics CRM Online 2016 instances?
Deleting them and recreating them just seems to always create the same set of users.
The issue was due to the users being assigned the role of "Global Administrator" in Office 365.
Any users marked with the role of "Global Administrator" will be automatically included in your Dynamics CRM Online users. Even if they are not assigned a Dynamics CRM Online licence.
The good news is that they do not consume a CRM licence. The bad new is that they are always active in the list.