Slack integration: link slack user and user from 3rd party Web service - slack

I have some Web Service (for example, Twitter). This service already has users, so every user has account.
I want to provide ability for user to enter something like that in slack:
/tweet "Amazing tweet sent from Slack"
And this tweet should appear at Twitter's page of this user(say, John D. with id=1).
I read something about Slack apps, so highlevel overview is the following:
I need to create a new Slack app
I need to register slash command in this app and provide backend URL which will handle all requests from slack users (like https://twitter.com/slack-integration)
When user enters /tweet "Some tweet", then the following will be sent to https://twitter.com/slack-integration:
user_id=U2147483697&user_name=SlackUser&command=/tweet&text=Some tweet
So, user_id is Slack user id. And now I need a way to link it to John D. with id=1.
Any ideas, what should I do for that?

Related

DM to any user on Slack using Slack API

I'm trying to send Direct Messages (DMs) to a user on Slack using chat.postMessage using Bot token. But I'm only able to send messages to the users that are in my workspace.
How can I send message to any user on another workspaces?
When I try to do so, I get: "error": "channel_not_found"
I've that user's UserID (U02....), user's email and my Bot token.
When you create a bot/app in Slack, you grant it OAuth Scopes which provide the bot access to certain information in your Slack instance. So for example, I expect you have added the users:read Bot Token Scope to your Slack app, so that it can determine the users, and userId's in your workspace.
However, this scope restricts the bot to only see users in your workspace.
There's a couple of ways around this though:
Solution 1 - Slack Connect
Now in Slack, you can message users in other workspaces with a feature called Slack Connect.
You'll first need to establish a connection with the user you want the bot to message. This can be arranged via an invite process, and once completed that userId should become available to the bot. You can use that userId in the channel field of the chat.postMessage API to direct message the user from the other workspace.
Solution 2 - Org Level App
If you are on an Enterprise version of Slack, you should have multiple workspaces within a company, that are all linked by an enterpriseId.
In this case, a possible solution might be to create what is known as an Org Level App to have access to information across multiple workspaces. More information on Org Level apps can be found here.

Add to Slack - MS Bot framework - he Bot Directory is no longer accepting new submissions

I am enabling slack channel in MS bot framework. All mentioned steps are done and from my own ID i am able to communicate with bot.
However, I when I give "Add to Slack" button to another slack user, it asks for permissions. After allowing the permission, the user is transferred to https://bots.botframework.com/ webpage where following is written:
Persmissions snapshot: Permissions snapshot before bot framework page
error page
The Bot Directory is no longer accepting new submissions. Add your bot to the Bing channel so users will not only be able to find it, but chat with it too
I have already enabled bot for public in slack settings, and users should be able to chat with bot who have the ID of bot.
Looks like some change has been done from Microsoft, which I am not aware of. Ideally it should take the user to conversation page
In order for user to chat with your bot on Slack, you DO NOT need to use that link to connect them. The method you're attempting is to give them a roundabout admin access, which won't actually work.
In order for your users to communicate with your bot, once it's properly connected to Slack, they can simply select it on the app list, like so:
Additionally, you as the admin, can add the bot to a particular channel, where the users can chat with the bot directly.

Slack Events API not working for normal users

I'm using slack api to send reply whenever there is any direct message to authenticated user. So I created app, enabled events api and verified webhook url and subscribed to messages.im event
I use regular oauth flow with scope(chat:write:user,users:read) to get the access token.
First I tried with the admin of the workspace and everything worked fine. Whenever there is a direct message between admin user and any other user, i'm receiving events to my callback.
NOW
when I tried same with normal user(user2) i'm not receiving any events back when there is direct message between user2 and some other user. I followed the same steps above.
User2 went through same oauth flow with same scopes and got the access token of his own. As I subscribed to events api, I should be able to received event callbacks to the url I mentioned.
Is there any issue here? Is this not how things work?
This is not supposed to work.
Your Slack app will only receive message events from channels / conversations, which the installing user is a member of (e.g. the admin is member of the direct messaging conversation between him and others). But it's not possible to get direct messages between other users.
This is how Slack's security architecture is designed. In general it is not possible for any Slack app to monitor all private and direct messaging channel, even if the installing use is an admin / owner.
A common workaround for private channels is to retrieve messages for a bot user and make sure that bot user is a member of all private channels you need to monitor. However, this workaround is not very practical for direct message conversations.
Turns out it is an issue with scopes, following is the message I received from slack support team, they are awesome.
Hi Sasikanth,
Thanks for getting back to me. I took a look and it seems that there was some change with the scopes requested when user2 installed the "My App Name" app.
Here are the scopes that each of these users received upon installing the "My App Name":
user1: im:history,users:read,chat:write:user
user2: users:read,chat:write:user
You'll notice that user 1 above has the im:history scope, whereas user 2 above does not. It's mentioned on the doc for the message.im event type (https://api.slack.com/events/message.im) that the im:history scope is needed.
That's the reason why you're not receiving the message.im event type for DMs sent to user 2.
I hope that helps to explain the issue. What you'll need to do is remove the authorization for user2 from: (my dev app url) and have that user reinstall the app with the appropriate scopes.

Sending context information to chatbot

While launching a web chat bot from a portal (through iframe), is it possible to send the details of the logged in user (who has already logged into the portal) to the bot and save it in the bot state so it can retrieved inside the bot code to do some customization or apply custom logic based on the user details. User details can include their name, date of birth, gender etc.
Your web app and bot can exchange information "behind the scenes" (i.e., invisible to the end-user) by exchanging activities of type event. An activity with type event will not be displayed by clients such as Web Chat, so the end user won't see any evidence of the communication. This type of communication between client and bot is sometimes referred to as the "backchannel mechanism."
For an example of how this is done, check out Ryan Volum's backchannel sample bot.

can an app post a message into yammer as itself

The docs seem to indicate that once a user authenticates via oauth to an app, the app can post messages on behalf of the user.
What I want to be able to do is post messages as the app. For example the app might search the web for some trending news and than post this trending news into a Yammer group called trending news. However, currently it seems that the app can only post to such as a group as an authenticated user say "john doe". Is there anyway instead that the app can post to this group as user "app-trending news"
Thanks
Messages have to be associated with a user. Therefore you have to create an "app-trending news" user. This is "by design" otherwise machine generated content would drown out user conversations. It's a fine balance but users react negatively to content posted from "bot" users like this, or don't engage with the content they post in.
If you have machine generated updates you can post to the Activity Stream and include a message there.

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