How do I deal with a possible exception in a Xamarin Forms application deployed to iOS or Android? - xamarin

Question

I have a finished application which I would like to make available to run on the iOS and Android platforms.  I have tested the application as much as possible and it works without problem.  But I know there is always the chance that something might go wrong and I could get an exception.
My question is how can I deal with this or what should I do. What happens on the phone, if a Forms application is deployed and there is an exception.
Would appreciate any advice or even links as to how this is handled.

Answer 1

If an exception is thrown and not handled by your code, the app will stop working (i.e. crash).
In order to handle these crashes we are using MS AppCenter (the successor to HockeyApp/Xamarin AppInsights).
You'll have to create a project there (one for each platform), and add the NuGet package to your projects. Afterwards you can initialize it with
AppCenter.Start("ios={Your App Secret};android={Your App Secret}",
typeof(Crashes)); // you'll get the app secrets from appcenter.ms
Crashes will be logged to AppCenter now and you'll be informed whenever there is a new crash.
Please note that it's best practice (if not required by law), that you ask the user for consent before sending the crash report (see here). You are using the delegate Crashes.ShouldAwaitUserConfirmation for that matter. You could for example show an action sheet with Acr.UserDialogs
private bool AwaitUserConfirmation()
{
// you should of course use your own strings
UserDialogs.Instance.ActionSheet(
new ActionSheetConfig
{
Title = "Oopsie",
Message = "The app crashed. Send crash to developers.",
Options = new List<ActionSheetOption>
{
new ActionSheetOption("Sure", () => Crashes.NotifyUserConfirmation(UserConfirmation.Send)),
new ActionSheetOption("Yepp, and don't bug be again.", () => Crashes.NotifyUserConfirmation(UserConfirmation.AlwaysSend)),
new ActionSheetOption("Nope", () => Crashes.NotifyUserConfirmation(UserConfirmation.DontSend))
}
});
return true;
}