We have recently migrated email service from pop to AWS workmail (IMAP).
We are facing a number of issues which are listed below.
Unable to configure Workmail email client on Android devices as
Exchange.
Unable to change Account type from POP to IMAP in Outlook.
When a new account is configured in outlook, it is taking too much time
in synchronizing folders and new account.
Taking too much time in sending emails and mostly emails remain in
outbox.
Multiple accounts in Outlook are showing email address as the account
name on the left pane of Home tab.
Here is the fix/solution of each issue.
Unable to configure Workmail email client on Android devices as
Exchange.
For IOS devices AWS workmail is configured as Exchange account, but for Android devices, it is configured as Microsoft Exchange ActiveSync.
See full detail from workmail userguide connect_android_device
Unable to change Account type from POP to IMAP in Outlook.
There is no way to change account type from POP to IMAP or vice-versa.
Follow below steps in outlook.
File>>Open Export>>Export-Export existing email account as PST file.
Delete existing Email Account from Outlook
Configure New mail account as IMAP Account.
File>>Open Export>>Import-Import Pst file again.
Below is a detailed Link to Change Account type in Outlook
When a new account is configured in outlook, it is taking too much time
in synchronizing folders and new account.
Taking too much time in sending emails and mostly emails remain in
outbox.
First-time account configuration will take time, as it will sync all emails and folders in outlook client (depending on the number of emails). In IMAP folders have subscription and unsubscription, the more folders you have in your outlook email account; more time it will take to sync. Sync of mail client always keep-on syncing, that’s the reason email is displayed instantly as it arrives in IMAP. What you can do is, that keep those folders unsubscribed which are not very active and whenever you need those folders, you can subscribe them again.
How to Subscribe/Unsubscribe folders:
Right Click Inbox>>IMAP Folders
Click Query
It will show the subscription/subscription status of all folders. You can subscribe/unsubscribe as per your need.
Click Apply
Press OK
Now last: Changing account names.
Multiple accounts in Outlook are showing email address as an account
name on left pane of Home tab.
Follow below steps in Outlook.
Go to File > Options > Advanced > Click on Send/Receive…
Press the Edit.
Select your Outlook.com/Hotmail account on the left.
Press the Account Properties.
Type the display name for your account on the General tab.
See full detail from how-to-rename-mailbox-display-name-in-outlook-2016.
If you use outlook, consider to connect to workmail via microsoft protocols, which will give you a much better user experience (https://docs.aws.amazon.com/workmail/latest/userguide/outlook-start.html)
Related
I have a customer with multiple users, they have two emails accounts on two differents domains.
One is managed by Office365 : Teams / Calendar, example : #my-business.com
Second is for "secure" communication, exemple : #my-secure-email.com
The second one is really not used very often but the emails sent or received must absolutely not go on Office365 (legal reason)
I want to force user to send emails to *.#my-secure-email.com with second account.
With "on-send Feature" i think i can "block" emails but ideally it should be possible to dynamically change the account used in Outlook according to the recipient's address ?
EDIT to clarify :
Is it possible to change sender account with office-js and "on sender" feature on office365 ?
Is it possible to change sender account direclty in Outlook for Windows based on recipient address ?
Thanks
Guldil
Is it possible to change sender account with office-js and "on sender" feature on office365 ?
No, it is not possible. OfficeJS doesn't provide anything for that.
Is it possible to change sender account direclty in Outlook for Windows based on recipient address ?
Yes, you can choose the sender's account in Outlook manually or by using a VSTO add-in instead. The MailItem.SendUsingAccount property is available in the Outlook object model (available for VBA macros and COM based add-ins). The property allows setting an Account object that represents the account under which the MailItem is to be sent.
But web add-ins work under the context of currently selected item only (or in case of UI-less add-ins what they activated for) and don't provide access to application-wide features like choosing email account to send from.
You can post or vote for an existing feature request on Tech Community where they are considered when the Office dev team go through the planning process. Use the github label: Type: product feature request at https://aka.ms/M365dev-suggestions .
Is ist possible for a user connected to Exchange Server via a client (Outlook Web App) to tamper with the e-mails in his mailbox (inbox, drafts, sent items ect.)?
Like modifying e-mail content (text, subject...) or properties (date, time, recipient...).
The core of the question is: If there is an e-mail in the user's sent items folder and this user did not have access to the Exchange Server (neither physically nor remotely, except for his standard user access), how sure (or probable) ist it, that this e-mail has really been sent on that date and time with exactly that text to exactly those recipients and that it had not been planted there at a later date?
Does it make a difference if that user only has access to his account via Outlook Web App or if he also has access via MS Outlook?
Outlook Web App is just a client so it won't allow you to modify a sent email or fake/import one as that is not a valid task for that client. You could do this at the API level using something like EWS or MAPI but that would require knowledge that most users won't have (but most likly they would have access to do it though). The Mitigation to this is if you have Litigation hold enabled https://technet.microsoft.com/en-us/library/ee861123%28v=exchg.141%29.aspx on the mailbox then any changes they did make to a message would be tracked and you would always be able to see the original version. Also if you looked at the message with a MAPI editor like MFCMapi or OutlookSpy there would be tell tails of somebody trying to fake a message like the Creation time not matching the sent time etc and other properties would most likly give it away.
One thing i would suggest is look at your Message Tracking log as they will tell you exactly what was sent and who is was sent to and the time https://technet.microsoft.com/en-us/library/bb124375%28v=exchg.160%29.aspx while these also aren't immutable it would take an administrative access to the server to modify.
Outlook 2010 and 2010+ versions seem to remove meeting request emails from your inbox once you accept or decline the invite.
How do I prevent these from being removed and keep them in my inbox?
Usually the meeting invite also contains useful information or things that need to be followed up later.
In Outlook, this is found under the File tab. Click Options, then Mail, and scroll down to the Send messages section. Uncheck the box next to Delete meeting requests and notifications from Inbox after responding
The provided "ounce of prevention" instructions are spot on! However, when faced with the immediate dilemma of needing the email... one goes to the Deleted Items folder to find the email, BUT (because the invitation email may be prevented from opening by Outlook) one must click Reply to then be able to once again read (and hyperlink-click) the original email entries.
I just did this, but with the Outlook web (Office 365) it's a little different now. To stop calendar invites being deleted do the following:
Go to the settings wheel > View all Outlook settings > Calendar > Events and invitations > uncheck the box 'delete invitations and responses that have been updated'
I belong to a email group in the company I work for, such as for example, researchteam#company.com. My personal email is raulmercado#company.com. I want to send emails from researchteam#company.com instead of raulmercado#company.com. I'm using Microsoft Outlook and Exchange as a Email Server.
Thanks for your help!
If you using Outlook 2010 then you could try MailItem.SendUsingAccount property.
Here is an example
Exchange always sends out all emails coming from the default email address. And for each Exchange mailbox this default address is fixed and can not be changed in Outlook. You can use one of two options:
You can create an additional mailbox in Exchange for the second address (as the default email there of course) and then give your normal account "Send-As" rights for that new account. Then you can switch on the "FROM" field in Outlook (right-click options > Show Fields > From) and use that field to select the account you want to send from. In Outlook 2013 you can also just connect to the additional Exchange account and might get slighly easier switching.
You can use a 3rd party tool like ChangeSender (http://www.servolutions.com/changesender.htm) to get automatic switching of the accounts when you answer email (answered automatically with the account the email was received under).
Hope this helps - Claus
I'm creating an application that, based on a webform, creates an Account in MS Dynamics CRM 2011. If everything is going fine and the account is created succesfully, I want to send the manager an e-mail containing a direct link to the newly created Account.
Currently I'm using something like: https://mycrm.com/main.aspx?etc=1&id=%7B2FCE55B6-9513-E211-BAA7-001DD8B71E5F%7D&pagetype=entityrecord. However, if I put this link in an e-mail it will open a new browser window to view the page. The client uses CRM from Outlook so I was wondering if there is a way to directly send Outlook to the created account using a generated link?
Maybe you should reconsider your (your customer's) workflow. Why are you sending an email in the first place? If it is because you want the manager to do something with the account (confirm, approve, accept, review ect.) then you should probably consider creating a task in stead named "review new account". You can assign that task to the manager and that will give a "link" in outlook that points to the account. Also you can track the completion of the task and act on that e.g. changing the "account status" from "under review" to "active".
Its just a thought.
IMO you should stay away from using emails internally as they are very hard to act on in CRM.