WCAG 2.1 - high contrast toggle button - wcag

I am maintaining a site for a client. The site has a high contrast toggle that sets appropriate contrast to meet WCAG 2.0 AA. However, without the user toggling that button, the site does not pass WCAG 2.0 AA (which is the goal). Once the user toggles the button, it seems to be WCAG 2.0 compliant.
The previous site developer said that it is fine as long as the user is able to switch to high contrast.
Questions:
[1] Does having a high contrast toggle (small icon in the upper left) make the site WCAG 2.0 AA compliant? Or does the default site need to be compliant before making the user hit a special button?
[2] Is there a universally recognized icon/location that gives a visual cue to switch a site to high contrast mode?

Short answer, yes, a high contrast toggle button is sufficient to pass WCAG but is not the greatest user experience. There are also some caveats in doing so as mentioned in "G174: Providing a control with a sufficient contrast ratio that allows users to switch to a presentation that uses sufficient contrast"
The link or control on the original page must itself meet the contrast requirement of the desired SC. (If the user cannot see the control they may not be able to use it to go to the new page.)
The new page must contain all the same information and functionality as the original page.
The new page must conform to all of the SC for the desired level of conformance. (i.e., the new page cannot just have the desired level of contrast but otherwise not conform).
It's always best to have your main page satisfy minimum contrast requirements (WCAG 1.4.3) rather than creating a separate page, and possibly a separate user experience, that conforms to WCAG. If you go this route, hopefully you're just applying a different CSS to the main page so that you don't have to worry about maintaining a separate high contrast page.

I believe this resource from the WCAG answers most of your questions: https://www.w3.org/TR/WCAG20-TECHS/G174.html
In short: Yes, a button with the described functionality is sufficient to meet AA compliance, if:
All other AA success criteria is also met, when in this High contrast Mode (we don’t want to break some accessibility functionality in High Contrast Mode)
The button itself must be of high contrast and visible when entering the site
When enabling High Contrast Mode, all existing content and functionality must still be present on the page
You should also aim for having a label for the button, stating what it does. If nothing else, then as a tooltip that can also be invoked with keyboard. (Using the title attribute to create a tooltip is not sufficient.) This is because not everyone will understand its purpose from a simple icon.

Related

Do I need to use aria-label on elements that have visible labels which are read by screen reader?

My company is trying to become WCAG compliant. One of the things we need to do is add aria-label to interactive elements. My question is do I need to add an aria-label to an element which already has a label which is read by a screen reader.
So basically i definitely need a "close" aria-label here:
<button>x</button>
But in some cases I have a placeholder for example, which is read by the screen reader. Do I need to add an aria-label anyway just in case? The aria-label would be the same as the placeholder.
#mikkel has good advice regarding the first rule of ARIA use.
Regarding your specific question on the placeholder attribute, relying on the placeholder as your label would fail several WCAG checkpoints.
Placeholder text is typically light gray and when displayed on a white background often fails 1.4.3 Contrast Minimum
The placeholder text disappears when you start typing so now the "label" has disappeared and would fail 3.3.2 Labels or Instructions
The placeholder attribute is not specifically referenced in the accessible name calculation (https://www.w3.org/TR/accname-1.1/#step2) although it might be considered in step 2D as "an attribute that defines a text alternative". It's not clear if placeholder is a "text alternative". Personally, I don't think it is. If not, then you would fail 4.1.2 Name, Role, Value
If you look at the spec for placeholder, it has a big disclaimer about not using it as a label.
Warning: Use of the placeholder attribute as a replacement for a label can reduce the accessibility and usability of the control for a range of users including older users and users with cognitive, mobility, fine motor skill or vision impairments. While the hint given by the control’s label is shown at all times, the short hint given in the placeholder attribute is only shown before the user enters a value. Furthermore, placeholder text may be mistaken for a pre-filled value, and as commonly implemented the default color of the placeholder text provides insufficient contrast and the lack of a separate visible label reduces the size of the hit region available for setting focus on the control.
So, all that being said, yes, you should have some kind of visible label associated with your input field even if you are using the placeholder attribute.
Short answer, no.
Long answer, it depends on the situation.
But important – first rule of aria:
If you can use a native HTML element or attribute with the semantics and behavior you require already built in, instead of re-purposing an element and adding an ARIA role, state or property to make it accessible, then do so.
When in doubt, choose native HTML.
https://www.w3.org/TR/using-aria/#rule1
If you have a visible label, then you should connect the label text and the input field via the label-element.
If the input field does not have a visible label, the aria-label is one technique that can add the label semantically.
In your example of the button, you should use an aria-label, as the "X" doesn’t give the user any information. Of course, most users can guess what an "x" dos, but the user should not have to guess.
And here am talking of users who use assistive technology.
I would recement that you get a professional to test your site, for legal reasons but mostly for your users.
I'm a web developer, but have used the last 10 years on web accessibility. So far, it’s the hardest field of web development I hav had to learn and I'm still learning. 😊

WM_SIZE: size changed by user?

Is it possible in a windows message handler for WM_SIZE to detect if the current size change is triggered by a user action (such as resizing by mouse or through system menu+keyboard)?
(Currently I'm setting/resetting a flag whether the resize is "because of my code" but this is quite unwieldy in some cases)
[edit] use case:
The purpose is to distinguish "the size user sets" from size changes triggered by other operations (also in control of the user).
In this particular case, I have a property sheet control where each page has a different minimum/default size.
The expected user behavior is as follows:
the minimum size of the sheet is no smaller than required by the current page (i.e. it changes when the page changes)
if the user sizes the sheet to "as small as possible" then switches to another page, it should be sized to "as small as possible for that page", too.
(informal first level usability testing - i.e. me toying around with it - has shown that this "use smalles size" is better tracked separately for X and Y)
Yes, this leads to sheet size jumping when page is changed. This is unfortunate but better than alternatives in this particular application.
In this case, Aero docking isn't supported for that wind since it's not top-level.
FWIW, having change messages fire always consistently for all controls, and having an indicator if this was triggered by a user action or programmatically ranks pretty high on my list of "essential for a UI control API".

Are Keyboard shortcuts mandatory for 508 compliance

I researched a lot on this and seem to be getting conflicting answers on SO and all of the web. I understand that with Section 508 that compliance DOES NOT equal accessibility.
Biggest thing is that the UI/UX designer is being told that keyboard shortcuts for the dropdown menu NEEDS to have keyboard shortcuts to be 508 compliant. I see Windows Forms applications having this, but for web development I do not think that is mandatory to be "compliant"
My other question that was answered is here: MVC 4 site 508 compliant
I partially agree with thinice, but agree with the first two sentences of the comment left.
The sentences I am referring to are:
They should be -reachable- by keyboard for 508. I'm maintaining emphasis on the difference between a shortcut and being reachable
Crixus said:
Biggest thing is that the UI/UX designer is being told that keyboard shortcuts for the dropdown menu NEEDS to have keyboard shortcuts to be 508 compliant.
You need to clarify this. Do you mean a simple <select> or a drop down for a navigation menu? As Thinice stated in comments, Section 508 just says needs to be reachable. The question becomes:
how are you adding shortcut keys to your application? Are you adding them via the accesskeys attribute or how Gmail/Yahoo Mail adds shortcut keys?
I thought I did an answer about AccessKeys, but cannot find it. Essentially accesskeys sounds like a great thing, but if you look at the keys you are allowed to use that do not interfere with either browser or Assistive Technology keys, you are quite limited. Gez Lemon did an overview of AccessKeys, and their issues. If you want to do the Yahoo!Mail approach, you have to do a bit more work. Todd Kloots made a presentation about ARIA, which may be helpful. Which leads me into the second part. If you are using JavaScript heavily on a site to do stuff, people use both 1194.21 (software application/OS) and 1194.22 (web) standards to evaluate a site. If the site uses JS to make a navmenu (YUI menu example), the drop down behavior needs to be reachable by keyboard. I would say this falls under:
§ 1194.21 Software applications and operating systems.
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.
AND
(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes.
I say both standards are used because (a) says you have to be able to get into the navigation area via the keyboard. (c) comes into play because some menus you can tab to all of the parent items, but you cannot get into the drop down part without a mouse. I have seen menus that you can tab to the sub-menu items, but the menu does not pop open. So if you just use the keyboard (mobility imparments), versus using JAWS, you will have no idea where you are.
I see Windows Forms applications having this, but for web development I do not think that is mandatory to be "compliant"
I would say actual applications, like Word, Outlook, etc., supply shortcuts to frequently used commands. If you are doing this for a web application, I would think about how many you do. This is not a mandatory piece to be compliant. If you are making like a navigation bar, I would recommend using ARIA roles, specifically role="navigation", on the parent element as a best practise.
The problem with some standards (as well as many laws) are that they're open to interpretation...
The only mention I can find in the 508 standards that mentions keyboard use is this (verbatim):
Subpart B -- Technical Standards
§ 1194.21 Software applications and operating systems.
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where
the function itself or the result of performing a function can be
discerned textually.
My spin on this is:
A keyboard shortcut for navigation options may be impractical given the amount of operations/features a given section may contain. It is important that they're reachable -somehow- via keyboard.
From a UX standpoint, key features should have shortcuts "just because" it's good UX practice. But to shortcut everything goes from one ditch into the other.
508 != accessibility, but if you work for a gov/edu, chances are it's in your PD to be compliant.
Another end of the spectrum is the WCAG which is pretty much coupled with 508 compliance, and in my book better defined: Keyboard stuff is under 'operable' in WCAG.
In a nutshell:
It's good practice for UX to have custom keyboard shortcuts for important features. But has no bearing on 508 compliance by itself. (With exception that functionality should be reachable by keyboard -somehow-).
There are levels of 508 compliance, if you're talking about a government project. Some departments assign 508 scores to their developers, and it factors into your score for future contracts. 508 Compliance only requires that everything is reachable by keyboard, which is usually true, in a way. Screen readers will read everything that's not hidden, and tab keys will take people through links. But if you want a good score, you must address the intent and not only the letter of the law.
Edit: Screen readers will read some hidden elements. One method is to absolutely position an item above the screen with a negative top position. Another is to use the clip property.
http://adaptivethemes.com/using-css-clip-as-an-accessible-method-of-hiding-content/
But if you're using display:none, heights of zero, and javascript toggles, many screen readers will not speak these items.
In the case of a drop-down, you are actively hiding elements from screen readers etc, so you do have to fix it, because most readers won't hear things with display:none.
You will not find definitive documentation on keyboard navigation. The reason no one will specify exactly what to do, is that there are so many potential conflicts - with the browser, the OS, etc. There are also no standards, although Aria is making progress:
http://www.w3.org/TR/wai-aria-practices/#keyboard
I would not put accessKeys on a menu, if that's what you meant.
Instead see: http://www.w3.org/TR/wai-aria-practices/#aria_ex_widget
I would save actual accessKeys for major things like 'Search' and 'Home'. Adding a learning curve to your site wouldn't help the cause, if you had an accessKey for everything. If you put for example, "About Us" accessKey=A, and you had 20 accessKeys assigned to letters, it would be bad.
I've been doing 508 sites for a long time, and personally, I just don't use drop-downs. It's far simpler to add subpage menus. And I personally hate clicking on dropdowns. Dropdowns require a precision in clicking that just irritates me, and doesn't help with accessibility, because remember accessibility also includes people who don't click very well. Plus, dropdowns are limited in the number of levels you can have, not technically but from a UX view.
What I use:
Tab indexes.
Carefully placed menus so that a user won't get a huge list of links before hearing the basic idea of the site or page.
On some projects, tree menus with matching arrow-key page navigation, sequentially.
Accesskeys H for home and S for search, if needed.
The problem especially is in sorting information. Think how quickly you scan a long list of links, and then imagine sitting there and waiting for it to be read to you. Perhaps, organize your content into digestible pieces & let the search box do the scanning. Depends on the content.
Luck. :)

How can I simplify my toolbar interface as the list of commands grows? [closed]

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I'm writing an internal-tools webapp; one of the central pages in this tool has a whole bunch of related commands the user can execute by clicking one of a number of buttons on the page, like this:
toolbar http://img709.imageshack.us/img709/1928/commands.png
Ideally, all of the buttons would fit on one line. Ordinarily I'd do this by changing each widget from a button with a (sometimes long) text label to a simple, compact icon - e.g.
button labelled "Save" http://img337.imageshack.us/img337/773/saver.png
could be replaced by a familiar disk icon:
Unfortunately, I don't think I can do this for every button on this particular page. Some of the command buttons just don't have good visual analogs - "VDS List". Or, if I needed to add another button in the future for some other kind of list, I'd need two icons that both communicate "list-ness" and which list. So, I'm still considering this option, but I don't love it.
So it's come time for me to add yet another button to this section (don't you love internal tools?). There's not enough room on that single line to fit the new button. Aside from the icon solution I already mentioned, what would be a good* way to simplify/declutter/reduce or otherwise improve this UI?
*As per Jakob Nielsen's article, I'd like to think that a dropdown menu is not the solution.
Edit: I'm not looking for input about the icon idea. I'm looking for other solutions. Sorry my example disk icon was a small one; it was just an example. I'm showing a bigger one now to hopefully be more clear.
I would add a More Link Like Google does.
See the Top Bar of Google with WeB Images Map More >>
To this more >> drop down you can add logic to add button less frequently used by user or something like that.
If you read Jef (and Aza) Raskin, you'll probably realize that icons are also not a good solution – both were pretty vocal in their dislike for them (with very few notable exceptions). For a start they're even harder to hit than tiny buttons, then their symbols can be confusing, culture-dependent and misleading. We're already good at reading text, parsing and interpreting icons is often slower.
In any case, that button bar looks like it accommodates pretty much anyone and their dog who might be using that product. You might have had some specific scenarios in mind when creating it that should be easy to do and are important. Most likely not all buttons are needed at once for such a task to complete.
Another thing is that maybe not all buttons are even useful at any single state of the application. Can you maybe branch into different sets of buttons, depending on the state. That's only possible however, if each state has clearly defined what actions can be taken. If all buttons are equally pressable regardless of state this won't do anything.
Grouping commands according to related functionality might also be an option. This doesn't have to be done with menu-like idioms, you can also put them into containers with different background color or even color the buttons themselves (just keep in mind color blindness, though). Depending on how related those individual functions are this can be a good way of speeding up interaction. It might requier some training for users to know what the colors refer to but for an in-house tool that's only used by people you know (instead of by arbitrary random ones [which is a problem Microsoft faces quite prominently]) this should pose not much of a problem.
What if you use icons and text?
For the commonly understood commands - use just an icon (like the save)
For the uncommon commands use an Icon + the text.
If you put a border around the button as a whole it should tie the icons / text together nicely and show it's still a button. You could also do some hover effects.
Since you can't do a dropdown menu (or similar techniques like clicking a button to generate a secondary menu). The best I can think of is what Prescott did or showing an area of buttons that are grouped in such a way to make it easy for the user to know which section their button should be in.
I would start by changing some of the longer labels. At a minimum, "Application Loading" could be abbreviated "App Loading." What's another (shorter) way to say "Quick File Transfer"?
You could also group the buttons into tabs (i.e. make it a ribbon). That might work particularly well if different classes of users tend to use different, non-overlapping sets of buttons.
Numerous options:
Group and labeling. Any time you have more than eight commands, you should divide the menu items into semantic groups of about four to help the user scan for the command they want. Labeling the groups also helps the scan and can make the menu more compact. For example, Instead of VDS Ping and VDS List, Have a group labeled “VDS” with “Ping” and “List” menu items. You’ve one less word to fit in (two if you put the label above it’s associated menu items when using a horizontal orientation).
Pulldown menus. Nielsen is correct about avoiding the use of a dropdown menu for making commands. However, he’s clearly in favor of pulldown menus which look and behave like a menubar in a thick client app (Nielsen calls them “command” and “navigation” menus). I think you’ll find that there are several Javascript pulldown menus out there now, unlike back in 2000 when Nielsen wrote his post. You can fit 100s of commands in a menubar.
Sidebar menu. Arraying the menu items vertically and you should be able to fit 20 or more commands and you won’t have to shorten any command names to something user might not understand. If that’s not enough, consider a “menu bank” than combines the benefits of sidebar menu with the capacity of a pulldown menu.
Ribbon. If your commands fit into discrete tasks, where the user tends to stick to one task for a while, you can arrange the buttons on a tab control, with one sheet per task.
Command Overloading. Represent your data objects as selectable entities in your window and change your commands into more general operations, like Drill-down, Create, Copy, Move, Delete, and Link, that can be applied to various different classes of objects, thereby reducing your total number of commands. The user can select one or more data objects then select the desired command to act on them.
Work Area Attributes. Some of your commands may not be commands by settings or attributes. Remove them from the menu and represent them as data objects in the work area of the page (or another page, if they are rarely used) using controls like radio buttons, dropdown lists, and check boxes. This has the added benefit clearly showing the user the current setting as well as providing a means to change it.
Variants. For an internal app, you probably have formal roles and responsibilities that vary by work position. Include the user’s position in your model, and dynamically hide commands (and other controls and pages) that aren't relevant to that position.
What about a combobox and a Confirm button?
Or a simple dropdown menu?
Add a "Tools" or "Actions" menu bar, and stick rightmost 4 commands (or more) into the menu.
Would it be possible to implement a "most used" or "preferred" set of buttons (preferably for the user, but globally if necessary) and button to take you to the rest of the items if you need one of those?
You could group them (like the two 'vds' buttons) behind a single button that, when clicked pops a context menu with the individual icons.
It truly seems like what you're developing is a administration console which happens to present its UI through a web page, rather than something which I'd quantify as a web app. As such, especially given your statement that this is an internal use application, Jakob Nielson's advice regarding <select> tags being poor design need not apply.
For this particular set of assumptions, I think the better option is to imitate a system menu setup using one of the many CSS-based menuing designs possible.
Icons are terrible from a user experience stand point. A picture of a Floppy Disk doesn't un-equivocally mean SAVE. It means something to do with a Floppy Disk. A Floppy really, its 2010, SAVE on a web app means save to the server, how does a Floppy Disk even compute?
Here is an application that has had the same extremely usable interface for 10 years! And hardly any images for buttons, and it is one of the most productive applications in its category.
You know what ICONS stand for I ncomprehesible C ryptic O bfucsated N onsense S ymbol!
Also how do you internationalize an icon?

How can I enhance the aesthetics of an ugly windows form packed with too many (necessary) features?

One of the window dialog of a software I'm working on looks a bit like this : (original screen-shot copied from this coding horror post, other examples available on this SO question)
The thing is that none of the options can be removed (those who can have already been), and that they must all be visible at a glance (i.e. no tabs allowed) Edit : I've added a comment explaining why tabs are not an option in my specific project.
I've tried to use colors, to add icons, but it just added to the overall feeling that someone had just dropped controls randomly using Visual Studio Form designer during a summer internship.
How can I make this dialog more user-friendly less horrifying without deleting features ?
Edit :
The GUI example I took has a lot of obvious design flaws (see those answers 1 2), but even after fixing those (which I've done on the software I'm working on), the dialog still looks pretty ugly.
Below is another example (credit). Controls are (almost) lined up correctly, appropriate controls are used, etc, but the overall result still looks terrible :
(source: judahhimango.com)
Given the constraints I think you won't have many options.
A good starting point would be to equal the alignments and control distances to increase overall symmetry with the ultimate goal to reduce visual clutter.
Examples:
The group boxes "Special" and "Running options" should have equal height.
The distances between the four buttons "Save settings" and "Exit" should be equal.
All buttons should have the same height, if possible avoid word wrapping.
Use the same height for all single-line edit boxes.
The quota label and its text field should be at the same baseline.
The distance between a group box caption and its first control should be equal (compare "Running options" to "Retrieval options")
Increase the distance between the controls in general, i.e. make the form look less dense.
Content fixes:
Use the same captions/names for the same things. For example, you use "Append to logfile" but "Overwrite Logfile
Use the same character case, sometimes it's "Only the first one", "Every Single Word" and sometimes "it is Camel-cased". Decide on one scheme and use it consequently (Sentence case and Title case are the most common)
Don't try to be cool, "Go 2 background" doesn't look very professional.
Avoid controls with unreadable shortcuts or no content at all. It doesn't help if the user has to stop on every control and think: "What does this thing do?"
Some more radical/controversal changes:
Try making the group boxes more symmetric, possibly be re-positioning them and use the same height. If necessary use two columns of checkboxes, that would still look better than uneven group boxes.
Unless it's absolutly necessary, remove the horizontal scroll bars from the two multiline edit boxes
Get rid of the "Clear" buttons. For the list box on the buttom left you have to provide some other way to delete items, perhaps make this into a multine text box, too.
Try replacing the checkbox collection with a checkable list box or a property grid.
A rule of thumb:
Imagine the lines of the bounding box of each control lengthed until it reaches the form boundary. The less different lines reach the boundary, the better. (Because correctly aligned controls produce more incident (-> less unique visible) lines)
On the use of colors and icons:
Simply adding icons and colors doesn't solve the fundamental problems such forms have. They all suffer from being overloaded with controls and adding even more only worsens the problem, because they just add more visual noise, but don't provide any more visual cues.
The problem with your examples, and the reason that they look cluttered is that there's not enough spacing between the elements. You think you're saving space by making things smaller, and putting them closer together, but it's a false economy because your eyes have to work harder to differentiate elements from eachother. Think about writing a computer vision program that had to OCR those interfaces, and the challenges you'd have just figuring out which element was which, let alone what the type says.
Regardless of what your programmer efficiency instincts might say.. it's okay to put space between your elements, and hell, it's okay to even have large amounts of completely "wasted" space too.
have a look at this
There's a clear boundary between the flower and its background. The shallow depth of field of the photography gives a clear contrast, and allows you to very rapidly construct a mental sillouette.
jungle http://www.statravelbuzz.co.uk/wp-content/jungle-taranaki-new-zealand.jpg
what's going on in this image? There's too much detail, and it's all over the place.
have a look here
http://www.papress.com/thinkingwithtype/text/line_spacing.htm
(source: papress.com)
think about what the line spacing is doing to your ability to distinguish words from eachother. What's it doing to the visual sense of clutteredness?
You can see from the type example that you don't have to give up much in terms of space efficiency to see massive gains in visual appearance.
grid systems
grid systems http://ecx.images-amazon.com/images/I/51kcWOOyUoL._BO2,204,203,200_PIsitb-sticker-arrow-click,TopRight,35,-76_AA240_SH20_OU01_.jpg
thinking with type
other reccomendations:
stop stealing sheep
elements of typographic style
the design of everyday things
the humane interface
If you've already dealt with alignment and organizational aspects as much as you can, then your problem probably is the graphic design of the controls. Heavy 3-D controls in large numbers are detrimental to the aesthetics and usability of a window. Consider editing their properties to flatten and lighten the controls’ appearance, using something I call “compact presentation.” In addition to removing the ugliness and distraction of heavy borders and backgrounds, this also allows controls to be placed closer together, freeing white space for grouping them without resorting cluttering lines and frames.
It looks something like this (after also fixing alignment and redundancy along with a little re-arrangement of groups):
(source: zuschlogin.com)
If you're on WinForms, One trick I've found useful is to pack multiple-instance data in a DataGridView, and single-instance data in a PropertyGrid. Both these controls help you pack lots of information in very small space, and still give you full control over their visualization (you can add descriptions, tooltips, etc.)
The thing is that none of the options
can be removed (those who can have
already been), and that they must all
be visible at a glance (i.e. no tabs
allowed)
Sigh. I would argue that, because everything is visible at a glance, they practically become invisible in a sea of controls.
That being said, the ff (yes another list) are my suggestions:
To reduce clutter, make the overall form bigger, and all controls more widely spaced apart in all directions
Standardize the height of the controls, e.g., textboxes must all have same height, buttons all have same height, etc
Align labels with text boxes more consistently
Make the layout flow down instead: 1 column, with each group having the same width as all other groups
Set all group box names in bold to make them stand out
Put all those "wGetStart.bat" commands in a group of its own
If you really want to learn more about making it "flow", with or without getting rid of all this "visible" information, you might wanna get a copy of Steve Krug's Don't Make Me Think:
Because tabs are not allowed, you can create a more grid like layout.
Adding detachable panes for related options and commands can help the user to organise them, at least. If they can be minimised/unpinned when not needed, then they can also free up valuable screen estate and unclutter the UI. See VisualStudio itself for a nice implementation.
Here's my random selection of suggestions:
make it bigger, this allows a more structured grouping by reducing the space constraint on each group
add some structure by grouping options that the user might want to combine at the same time
add meaningful headers (might require the previous item). "special", "running options", "retrieval options" don't really convey any useful information.
make sure that only options that can be combines randomly are checkboxes (for example are "no info", "all info", "some info" really completely independent options? Same for "append to logfile", "overwrite logfile").
use appropriate controls (spinner for number entry, file selection dialog for files, radio buttons for mutually exclusive items, ...)
deactivate controls that make no sense with current configuration (for example custom directory text field).
move all actions to a single place
hide the scrollbars unless they are actually needed (i.e. reduce visual clutter)
be more consistent (why is it "running options" and "retrieval options" but not "special options"?)
One thing that you may have, but is obvious for the WGET example is the use of a main menu, e.g. File, Edit, Tools, Help. And also a button bar too?
First, define a hierarchy of control blocks. Even if everything must be visible, I think that some functions are more important than others. Also, make a clear separation between functions that apply to the domain (e.g., Start wGetStart.bat) and functions that apply to the software (e.g., Save settings).
Second, organize the layout according to this hierarchy: most essential to the top and to the left.
Third, let your design breathe. Space is fundamental for defining content.
Since no one has said this yet, I will: your window isn't really all that bad. Yes, it's ugly, and yes, I would be personally embarrassed to admit that I designed an interface that looks like that.
However, this window only produces a negative reaction the first few times you look at it. Once a user has used this form a couple of times, they will stop seeing it as a random collection of controls and instead start perceiving it as an interface that lets them see every piece of information that they require at a glance and that lets them do everything they need to do with a few mouse clicks.
It's a dialog for setting a bunch of options, and it's probably perfectly functional and not a big deal at all for your users. You could put a lot of work into some weird, fancy-schmantsy replacement UI that might impress the StackOverflow code-noscenti, but we don't pay your salary.
Now, the second window - that's a piece of crap.
Without knowing both the content your application and what it currently looks like, I can only guess at the problems you are facing, but here goes.
You say that this is being used by traders. While I have never dealt with that segment of the market I have often dealt with executives who need very specific information to run their businesses and the first cut of the application almost always looked like what you have displayed.
The original solution back in the day was to build a very light custom interface for each user of the application focusing on only the information relevant to that person. More recently the move has been toward making the interface customizable by the end user.
Chances are that none of your users are using all of the information presented to them. Each of them is using only a small subset. But each user is using a different subset. Try building the software so that each user can display only the information that they will be basing their decisions on.
Aside from other much-needed changed, adding a banner (displaying the company logo or something like that) seems to improve the overall appearance of the dialog.
I know it's a pure waste of space but it seems to improve the global feeling about the window.
alt text http://img24.imageshack.us/img24/3423/wget.jpg
Duplication - they might all have to be available instantly, but they could be available elsewhere as well. So you can have a keyboard accelerator, menu option, detachable panel, tabbed area ...
So this existing form could be the main, default interface (albeit improved with some of the other good design tips in other answers), but why not create an "expert" panel which can be a lot neater and try to work your users on to that, and away from this old "do everything" blotter.
I would really consider evaluating the usability goals of your project. Figure out what users want to do most frequently and most consistently with your application and default to that.
You should consider a wizard for this UI. Guide the user through a set of screens for the first use. And move many of these features as configurable options preferences.
Usability is not merely aesthetics IMHO. It is about making clear what the app is intending to do. I would refactor this app to provide shortcuts to common options patterns. If 90% of the time I am going to use a specific configuration of options why do I need to see every feature enumerated in the UI 100% of the time? It is just unnecessary clutter. Sensible defaults powerful configuration that is the goal. You don't have to sacrifice features, in a sense not making me think is a feature, perhaps the most important feature.
With respect to your specific app I would rework it with two basic screens a clean default screen and an advanced screen. Add the ability to create shortcuts to common configuration sets on the default screen. A simple button that maps to a specific configuration set and asks me for a url. And if the user needs to tweak an option present them with the advanced screen but treat it as preference configuration screen that saves the preference out to a shortcut button. If I want to use the configuration more than once let me save it as a custom bookmark or option on the defaults screen.
This is one of the things OS X does really well. There is a lot of power and customizability in OS X, "hidden features" if you will. But the OS defaults to sensible and straight forward options. Provide tools to the power users but don't clutter the system for the first time or casual user. This is not sacrificing functionality, it is effectively organizing functionality.
That is my first suggestion. But if absolutely don't want to hide options, I would make this a long scrollable vertical list organized in clear steps with explanation for each step:
Step 1: Provide URL ______________
Step 2: Configure Hosts _____________
Step 3: Configure Retrieval Options:
() option
() option
() option
() option
And so on...
At each step provide some context to the meaning of the configuration options.
The advantage to this is that you can clean up the UI aesthetically and provide useful configuration hints. I don't know what "Empty wGetStart.bat" means. I presume this empties a batch file of some sort. Provide me an explanation so that I know whether I want to click that button or not. And then let me hide explanations under a collapsible menu if I use the interface regularly.
My two cents.
This may not be appropriate, but...
Hide all the options in a stylesheet, much the way that all the paragraph formatting options are hidden in a word processor. Most of the time, the user just picks a named style. When the scary stuff is necessary, a click of an 'Advanced' button can grow the form to show all the options at a glance, to allow a few to be overridden, or to allow new named styles to be defined.
Obviously, a major advantage is that if there are a few particular configurations that are regularly used, it's trivial to switch between them and there's very little risk of accidentally setting one of the options wrong.
Another option - don't have all your options on display, use tabs or a wizard or whatever. Instead, have a text list of all options currently set (or all options in non-default states or whatever) to get the at-a-glance visibility.
These could be combined, so that your summary display says something like "like <style name>, except for ...", based on the style that's least different to the current options.
In a comment you say that a user "HAS to have all information available at once". Does that mean they have to see all the checkboxes and frames and scrollbars at once, or just the information?
For example, instead of having a multitude of checkboxes for option 1, option 2, option 3, etc, in the main GUI, only show the selected options and give the user a way to open a configuration window when they need to change something.
Instead of this:
+- Feature Set X - +
| |
| [x] option 1 |
| [x] option 2 |
| [ ] option 3 |
| [x] option 4 |
| |
+------------------+
show this:
feature set x: option 1, option 2, option 4 [configure...]
This lets the users see all the selected options without having to take up valuable real estate for all of the widgets necessary to change the values.
(apologies if the ascii art doesn't appear right -- it looks right in a fixed font :-\ )
An interesting article on this topic:
Managing UI Complexity by Brandon Walkin.
In the second example I would remove most of the arrows from the right hand side box. I would add the ability to click and drag to change the number(if your users are used to that I know several 3d packages that do it so it wouldn't be uncommon in relation to the example). You can change check boxes to buttons with backgrounds that change color or stay depressed when clicked as another option to reduce visual clutter.
In the right hand side box there are two or three separate functions mixed together that very well could get their own tab. When you are working with an object's color and texture you aren't going to be changing its size and view aspect ratio so having them right there means they are in the way. At the very list they need to be rearranged to be in some sort of logical order right now they are all over the place. Texture and color(things that effect color) should be together. Position rotation and view(things that effect shape\size) should be together.
It has already been said, but without seeing your application we can't give you a concrete answer on how to make your dialog less horrifying. If you can't post screenshots, then the best advice I can give is to hire a designer to help you work on the graphical end of your application; otherwise all you will get are general guidelines here.
Some things that might have not been discussed:
Think about the users of your applications and the systems that they run. I believe that most stock traders will have large dual monitor setups, so you can probably make your dialog larger and add space between your controls to make it look less cluttered. You should research your audience and see what they use.
Are you using the best controls for the job? In the first screenshot you posted I noticed a few controls that could be changed:
a. Under "Running Options" I see three checkbox options called All Info, No Info, Some Info. If only one can be selected at a time then maybe they could be changed into a drop down selection menu. Also under the same "Running Options" there is Append Logfile, Overwrite Logfile, which again you can convert to a drop down menu since you can select only one.
b. The two text fields where you can put in hosts, can probably be combined into one gridview with three columns. The first column is the host, the second is a checkbox for Accept, and the third is a checkbox for Reject.
By simply using different controls, we can still see everything we need but have less controls on the application.
Again, like I said above, witout seeing YOUR applications I can't really give you any specific suggestions.
Hope this helps.

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