In Case Form,Based on the group selected in Assignment group field ,the assigned to field is listing some users which belongs to it in CRM UI.
Now I want to retrieve the same users using normal REST API. Please suggest REST API to list the users based on a group.
Users linked to groups is stored in table sys_user_grmember. In the example I search for all Users in Group named "Application Development".
GET https://YOURINSTANCE.service-now.com/api/now/table/sys_user_grmember?sysparm_query=%22groupSTARTSWITHApplication%20Development%22&sysparm_limit=10
You can easily test the REST Api with the rest api explorer from SNOW: https://YOURINSTANCE.service-now.com/nav_to.do?uri=%2F$restapi.do
Can you give more info on the exact requirement, so i can be more precise?
As far as I know, you can create a rest message to get the users inside a group and show the list wherever you want.
This would require three things from your side.
a) Creating a rest message in Snow.
b) Creating a script includes calling the rest message.
c) A client script or trigger which initiates the rest call using client script.
Hope this helps.
Regards.
Related
Do we have bulk and batch Rest API to get the customer service object (like contacts,accounts,partner etc) values. If yes, Please provide detailed information. It will helpful for us.
Thanks in advance
There is 2 ways to go about doing this:
You can use the Table API (bad, but hey that is OOTB). Look up
for REST API Explorer and select the Table API in the API
Name to fetch multiple records from a table from ServiceNow, or;
You can create your own REST API (better) to basically return
what ever you want...
I'm currently developing an interactive message menu that prompts users to select another user in their Slack group. Following this guide I am able to prompt the user to select one user from the entire list of users in the group.
I would like to know if it's possible to limit the size of the list to n specific users? If not, is it possible to set the order of users or at least shuffle them randomly? I should be able to do this using data_source: external but would like to know if this can be achieved more elegantly using data_source: users.
No, if you want to show only a subset of users you have two options.
provide the list through an external data
create the list on the fly as a "Simple Menu", with the sub-set of
users, e.g. coming from a request to groups.info with names
added from users.list.
I have entity "Work Order" for which I have defined many custom views. Work Orders can have records with statuses as "active ,cancelled, closed, inprogress, submitted" etc. My requirement is - currently logged in user who belongs to a specific team "sales representative" should be able to see all records on view.This can be done easily, but If current logged in user does not belongs to "sales representative" team, she should not be able to see "cancelled" records on view but all other record should be visible to her. How can I achieve this using custom filters if it is possible? Or by code changes?
It is possible to do this with custom code. Without questioning the "why" you'd like to do this (possibly it's sensitive information or something?), you can achieve it using a RetrieveMultiple plugin registered on the pre-operation event. Within this plugin one of the input parameters passed in is called "Query" and will have a QueryExpression. You can simply add a filter to this query in the plugin and the relevant rows will be filtered out. Something like this:
var query = (QueryExpression)context.InputParameters["Query"];
var condition= new ConditionExpression()
{
AttributeName = "statuscode",
Operator = ConditionOperator.NotIn,
Values = { 2, 3 } // Or whatever codes you want to filter!
};
query.Criteria.AddCondition(condition);
To check the current user you can grab the user id from the plugin context and retrieve the necessary info you would like to check.
Doesn't sound like this is possible with advanced find alright. You may be able to achieve it using security roles though. If you could assign cancelled work orders to a specific team, and then organise your security setup so that users who are not sales representatives can't see work orders from that specific team, then it might work. Unfortunately you would have to reassign the cancelled work orders which is not always an option.
Otherwise, you might have to go with a separate view for cancelled work orders, out of the box advanced find should allow you present a blank grid of you are not on the right team. But now obviously you are not presenting a whole view of the work orders.
In general I would go with the security option, and just make it work. Any other option is just a stop-gap. Users can always create custom views, so if you don't lock down access using security roles, the data is still accessible in indirect ways.
I would like to get the list of groups that every user in the yammer instance belongs to. Currently it looks like the user object from both the data export API and the REST API do not contain a section with which groups each user belongs to. I know that there is a way to see what groups I belong to in the REST API, but that does not seem to give the groups for every user in the yammer instance.
Does anybody know if there is a way to get the list of all groups that each and every user in the yammer instance belongs to using either of the APIs?
Thanks!
A fairly easy way to do this would be to get the list of groups:
https://www.yammer.com/api/v1/groups.json
And then iterate over the group IDs returned to get the list of members of each group:
https://www.yammer.com/api/v1/groups/{group id}/members.json
Bear in mind, unless you have proper access you may not be able to see into private groups to get the list of members.
I found that if you have the full list of group IDs (either from the data export api or the rest api), you can use those group IDs to individually query, and page through the following endpoint on the REST API.
https://www.yammer.com/api/v1/users/in_group/[group_id].json?page=[page_number]
I'm using the Yammer REST API to fetch data about messages posted in our Yammer network.
I can get messages from any group by passing the group ID.
But I don't know the group ID for the All Company group.
How can I find the group ID for the All Company group?
Use https://www.yammer.com/api/v1/messages/general.json.
You can see the other built-in feed type endpoints such as my_feed and private here: http://developer.yammer.com/restapi/#rest-messages
Yammer API POST call with parameter group_id allows posting message to a group, but not to AllCompany.
Same POST call with parameter feed_id allows posting message to a group and to AllCompany group (feed).
Use feed_id instead of group_id and all as id.
first get all the groups
using this API
https://www.yammer.com/api/v1/groups.json
in that group array check out the group full name. and you can use id of that array item. that will be your group id.
Use https://www.yammer.com/api/v1/messages.json.
This will give All public messages in the user’s (whose access token is being used to make the API call henceforth referred to as current user) Yammer network. Corresponds to “All” conversations in the Yammer web interface.
also refer answer from by #mleroy in earlier message.
use "all" as feed id for All company group.
I know this post is a bit old but it might help someone.
On every group page of Yammer, there is a section called Access Options on the right had side.
Click on the link "Embed this group in your side". It will give you JS code for the group which will include Feed ID as well.
Using this api you can able access all messages
https://www.yammer.com/api/v1/messages.json
from the response json you can see the group id of all message groups.You can notice that 'group_created_id' is null for all company group.
I dont think that group id for all company is 'All',because that parameter is an integer,So just pass null.
Its a bit weird, but I found out that the group_created_id field is null when the message belongs to "All Company"
So you can use messages.json as mentioned before to get all public messages,
or if you want to search for messages by groups, you can get a list of groups ids and use :
https://www.yammer.com/api/v1/messages/in_group/{group-id}.json
and after that use messages.json, and go over the messages and search for those who has the field group_created_id set as null
Hope it will help someone someday :P
I had a similar requirement of embedding Yammer All company feed for which I needed the Feed ID and this worked for me-
feedType: "general",
feedId: "all"
Hope this helps!