Connecting Power BI to ORacle? Filling out TNSNames.ORa - oracle

We are using Oracle cloud CRM. Our organization has been using it since quite few years and the people who set it up have already left. I am new here and am trying to connect the CRM data to Power BI. I intalled the ODAC drivers and everything. However, I do not know what to enter in my tnsnames.ora file. That file has asked for service name, server name and hostID/name. No one in the organization has this information. I reached out to Oracle support and here is the response they gave:
Oracle’s response to the service request: “These details are not found in Documentation because they cannot be provided. You'll need to reach out to Power BI support to see if there are alternate ways to create this integration without these details.”
Does anyone know why Oracle would not share these details with us? If there is any other way to find out the server and service name? How should I proceed in such scenarios.
As of now, we use a link to login to the service and we do not have much documentation

Let me attempt to translate.
We are using Oracle cloud CRM
Oracle is hosting our application.
I am new here and am trying to connect the CRM data to Power BI
We want to query the database being used to store our application data.
Oracle’s response to the service request: “These details are not found in Documentation because they cannot be provided..."
This is where it gets fun, they are saying - we do not give clients direct access to the database where their data is hosted. So in other words, you CANNOT connect your tool directly to the database.
So, I think you're best bet, is to look into REST APIs that have been published for you as a subscriber to the service. This is often provided in lieu of providing direct access to your hosted environment.

Your other bet is to contact someone in your organisation that has the oracle connections in a file which you could load SQL Developer by Oracle, and explore the connections there. Most likely this will be a data engineer or IT contact in your organisation who will have this information. Once you have the connection info visible, you can then enter this directly in Power BI after creating an Oracle connection.

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currently, we are using oracle 8i and we are working to decommisson it.
I need to find out which all other databases are connecting to our database using db link.
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If you audit connections to the database or look at the listener log, that will tell you the machines that are connecting to the database and the application that is connecting (that information is coming from the client so it could be spoofed but I'm assuming no one is actively trying to hide information from you). That should allow you to determine which connections are coming via database links. That may not tell you which database on the particular server is connecting if there are multiple databases on the same server using the same Oracle Home. But it should narrow it down to a relatively small number of databases that you can manually check.

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I get this error
The database service named: |ocid1.tenancy.oc1..aaaaaaaacwex5sqkhi7kwsb5s664n6brmhrjvhhsxduw35l2rzahhsa7pyaa-tmohammedb|re| does not exist
And When I logged into my Oracle Cloud account, to my dismay, My oracle ATP database is not more available. I didn't get notification either from Oracle support.
Under My resources the database is listed as stopped.
But when i Click on it it shows "Error retrieving values"
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Regards
Looking into this, I came across a thread you created via Cloud Customer Connect where your question was answered. I'd recommend reviewing and following up there - https://cloudcustomerconnect.oracle.com/posts/44c1ada213
TLDR - your database environment is up and running .. but it will go away for sure since you are not using the free tier database. You should get your data out of that system, it will go away. Please give this the appropriate priority

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Ok, now I think that I understood. You run ODI in Cloud.
You will need a credential File in order to connect to your database.
The way you obtain that credential file, is:
Credential files are downloaded from the ADW console to the ODI host in the Oracle Cloud Infrastructure (OCI).
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If ADW is in a different compartment than ODI follow the steps below.
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Connect to the ODI host using VNC. Refer to the Deployment blog above
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Launch Firefox from the Applications>Favorites list.
Follow the steps in Downloading Autonomous Data Warehouse Credentials
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The entire way of connecting is described here.

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I'm trying to connect to my on-premise Oracle database in order to migrate and copy some tables over to Azure SQL, but am not able to do so despite making sure all the connection parameters match the provided values in tnsnames.
Am I missing something? The error says the socket is closed but haven't gotten any useful information other than this prior issue, but doesn't contain any solution. I currently use Oracle 11.2.0.3 so the ADF connector should support this version.
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Your screenprint shows you are using the AutoResolveIntegrationRuntime but as you say your Oracle db is on-premises you would need a Self-hosted Integration runtime (SHIR) as per this article. You would still need an SHIR for an IaaS Oracle db. Ideally the SHIR should be 'close' to the datasource so probably on-premises in the same network.
Do you have any proxy or firewall configured?
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Has anyone used UAA with an Oracle DB ?
We currently do not support Oracle. We picked three open source databases for this open source project to stick with and that way have somewhat manageable CI pipelines.
We would however consider contribution if there was a willingness to maintain it.

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