Has anyone integrated dynatrace davis ai with microsoft teams, I was trying to do a webhook but it seems I'd have to write a custom connector
Yes you can, see https://www.dynatrace.com/support/help/how-to-use-dynatrace/davis-assistant/integrations/enable-the-davis-assistant-ms-teams-app/ for details.
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I am trying to connect Salesforce Marketing Cloud to Microsoft Teams.
Has anyone successfully done this or can provide guidance on how to accomplish this task? I have checked the following article: https://www.linkedin.com/pulse/enabling-salesforce-marketing-cloud-connect-microsoft-somu-kommineni/ but am looking for any other resources or tips.
Any help is appreciated.
How do I integrate slack notifications from Xray? And can I do it at all? Maybe using webhooks. Red the documentation and didn't find the answer. Thank you!
We have built a support QNA chatbot with the Microsoft Bot Framework v4 on Javascript. We have managed to handoff the conversation to a live agent in a web chat when the bot doesn't have the right answer.
Our requirements are to handoff the conversion to a live support agent in Microsoft Teams. We saw there is an example of how to do this somewhere in Microsoft's documentation: https://learn.microsoft.com/en-us/healthbot/handoff-teams
The problem is that this uses a marketplace app designed for healthcare and we cannot find any documentation on how to do this without this management portal or how we can set up the handoff on our own.
Any bit of information regarding this use case would help. Thanks!
I am trying to implement IBM Watson chatbot into a mobile application, and would need logging of user responses to the chatbot. So far, I don't know of any docs or guides to log user responses to the chatbot or the chatbot's responses.
How would I log the user's messages to the bot?
Thanks in advance.
I would suggest that you start investigating the docs about the Watson Assistant API. They are part of the Watson Assistant documentation and describe how to integrate a bot (assistant + skill(s)) into an app.
Watson Assistant provides several ready integrations to link an assistant to platforms like Facebook Messenger, Slack, Zenhub and others. But for a custom application you would need to use the API. The Watson Developer Cloud org on GitHub hosts SDKs for many common programming languages, including code samples.
I am planning to develop a bot using Microsoft bot framework. The reason for choosing this framework is for integrating it with teams. The bot which i am planning to develop should do a proactive alert like when a ticket gets updated in ITSM platform the user should get notified. Can anyone please help me out with the architecture for building up this bot. Because i could see in some documentation they are suggesting to use Azure functions and Azure storage queues for proactive assist bot. Please assist. I am planning to do this using node.js SDK.
You can read all about proactive messages and how to build them in the Bot Framework documentation. Overall, there is a lot of useful information there on how to build your bot.
You can also reference the blogs and Botbuilder-Samples repo. The repo provides examples you can build and run teaching you what you need to know to get going. It does so in iterations graduating from basic to advanced so you achieve a full understanding.
Best of luck!