OS Ticket: add coumplsory image while create a ticket - osticket

I am using OS ticket v1.14 and I want that a customer has to add/attach an image while creating a ticket.
Does anyone have idea?
Advanced thanks!

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Who is the contact for CLIPS/R2?

There was a licensed version of CLIPS, called CLIPS/R2, which was for use in C/C++ implementations. The website contact information is a fax # which does not connect. (grossweb.com/pst/clipsr2) I sent a query using a form in the parent website too, and got no reply.
Does anyone have the source for CLIPS/R2? Or know where I can get it from? thanks!

How to add an application to Apache Brooklyn catalog

I am trying to add applications into Brooklyn catalog. can anyone explain steps to add a new application to catalog.xml?
I did try the sample catalog provided at https://brooklyn.incubator.apache.org/v/0.7.0-M1/use/guide/quickstart/policies-and-catalogs.html . The application gets listed in catalog tab but when I try to launch it, it gets stuck at 'configuring'. Is there something else that needs to be done ?
I tried adding existing application to catalog ( https://brooklyn.incubator.apache.org/v/latest/ops/catalog/index.html ) but it failed. Can anyone help me with this ?
I'd strongly recommend upgrading to 0.7.0-M2-incubating, as the catalog has significantly improved since 0.7.0-M1. The documentation at https://brooklyn.incubator.apache.org/v/latest/ops/catalog/index.html describes the steps for 0.7.0-M2-incubating; they will not work for 0.7.0-M1.
The link to an explicit version of the docs (rather than latest) is https://brooklyn.incubator.apache.org/v/0.7.0-M2-incubating/ops/catalog/index.html
There are also more improvements in snapshot (and in existing pull requests), if you fancy trying the bleeding edge!
For the 0.7.0-M1 error "gets stuck at configuring", we'd need more info (e.g. logs, etc). Suggest you e-mail the mailing list or jump on IRC if it's still a problem (https://brooklyn.incubator.apache.org/community/mailing-lists.html).

How to use the File API to store text data in the samsung TV?

How to use the File API to store text data in the samsung TV ?
And the data will "live" until the application uninstalled.
I implemented video api of samsung tv. When start my api, asking for user login account. But, I want to store user's login details. User don't need to enter every time login credentials. If once user logged in, and next time username and password should pre populated with details. I think file api is useful for me. But don't understand how to use it. Where to store file which is going to use or what should be extension? And how to access that file fileSystemObj.openCommonFile(curWidget.id + '/testFile.data', 'r');
what is this "curWidget.id" I mean how to use it for my app?
Please, guide me. Or if possible provide me an example.
curWidget.id is widget id of the app in the widgetlist.xml is written widget id.
I hope it is helpful for you
curWidget.id is identificator of installed widget, it is provided by smart hub. When you publish your app, it is generated by seller site.
Basic guideline about files: your app should create directory for its files. Recommened path is value of curWidget.id property.
Example available in Samsung documentation: http://samsungdforum.com/Guide/?FolderName=tec00111&FileName=index.html
var fileSystemObj = new FileSystem();
if (fileSystemObj.isValidCommonPath(curWidget.id) == 0){
fileSystemObj.createCommonDir(curWidget.id);
}
var jsFileObj = fileSystemObj.openCommonFile(curWidget.id + "/data.dat","w");
/* Some code */
fileSystemObj.closeCommonFile(jsFileObj);
Your files will stay and after app uninstallation. You will have to remove them yourself. This is also covered in guide.

How to automatically add email comments to existing JIRA issue

I've done this before but can't remember how to do this anymore.
Let's say I have a JIRA issue# 967 open.
I'm emailing a couple of people with comments on this issue using my Outlook email.
What do I need to do so that this comment automatically gets added as part of the JIRA issue?
See the Atlassian documentation here. Replace JIRA in the URL with the version number you're on if you are using an older version, e.g. JIRA044
Please make sure you're following the guides that fits your Jira version, there is a page for each version. Follow this guide to set up issue and comments creation via email.
Basically you need to :
Configure mail server - use your exchange server or external service as Google.
Configure a mail handler - probably you will want to use one of Jira's built-in mail handlers.
Important notes-
To create a comment for isser key TEST-123 the email's subject has to contain the issue key, e.g. Subject: Re: TEST-123 updates.
Emails without subject line won't be processed.
read this for more tips.

Is anyone able to perform Receipt validation?

Is anyone now online able to perform receipt validation in a Mac application?
Have you used the ASN generated files in the application?
Are you able to produce a sample receipt by automatic popup of the iTunes authentication?
The best way I know to check receipts is by letting Receigen generate the code - different for each new version. It's probably more secure than what you can develop in a reasonable time.
I have it working, but i am using open source code to do it.
Using this code in your main , and changing your app bundleID/version, it validates the receipt.
In this question you can see the code i used.
Mac App Store Receipt Validation Code?
I've got an example receipt at my question here (Can Purely On-Device In-App Purchase Receipt Validation Be Done With iOS6?). I've generated the ASN files and am trying to use them now. I used the compiler here. I'm not sure if it all works though, just starting testing in earnest now.
Chris.

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