Teams detecting message edit - botframework

I'm currently making a teams bot and I want to generate some content based off of a user's message and this is proving to be rather difficult.
What I want to happen is when they post something to a teams chat is for my bot to respond appropriately, compiling their code for example, which is currently working correctly. However, if they've made an error in their code, then I want them to be able to edit their message and for the bot to recompile.
The code situation is merely an example, I know it's not a great idea.

Currently, bot does not receive an event when a message is edited. This is a known issue. We have an active item on it which we are working on. But we cannot give you a firm timeline on when this will be available.

Related

Can I create a configuration page for a Teams bot app?

I'm building my first Teams app which will have two primary functions:
Proactively send a message to the channel (the bot is installed into) when a specific event occurs on my backend.
Members of the channel reacts to the message via actions.
I finally have a pretty good idea of how to set this up (I think) - but one part I'm missing is that in order to identify the specific app installation as belonging to one of my customers, I need to be able to allow the installing user to supply extra information like e.g. an API-key so that I can associate the specific channel with my specific customer.
Is there any way of doing this with a bot app? I've found examples for creating a configuration page, but they all seem to be associated with tab apps?
I could of cource have the bot ask the user for the information - but maybe there's a "cleaner" way?
Any examples or tutorials would be greatly appreciated as I find it rather hard to get stuff working using Microsoft's own examples etc. :)
Thanks a lot!
When you receive any message from the user, either by typing to your bot, or even installing it into a channel, group chat, or personal context (where you get the conversationUpdate event), you are able to get specific details off of the activity object. If the user sends a message, for instance, then the text property on the activity object will have a value. Incidentally, this is the same activity you will use to get the conversation details you need for the Proactive message.
With regards your question, the activity class also includes a tenantId property, hanging off the conversation property. This is the unique Microsoft 365 Id for the tenant, which would be what I'd suggest to uniquely identify them for your API, or licensing, or similar.

Microsoft Teams bots can only update the last two posts in a conversation. Is that by design?

Summary
I am using the Bot Framework REST API to create and update Microsoft Teams posts.
I have found that I can only update the last two posts of a conversation, but cannot find documentation that describes this restriction.
It is not possible to identify the failed updates from the API response, as the HTTP response code and body is always the same, regardless of whether the update works or not (200 with the id of the "updated" activity). I would expect the response to indicate the failure, and so this appears to be a Teams bug.
Detail
I can create conversations and create replies to conversations using the Bot Framework REST API without issue (using the create conversation and send to conversation endpoints). My problem arises if I try to update these messages.
Given a conversation that looks like this:
parent_message
|_ child_message_1
|_ child_message_2
|_ child_message_3
If I attempt to use the update activty endpoint to update each one of these messages, I observe that:
I can always update parent_message.
I can update child_message_3 and child_message_2, but not child_message_1. In each case the HTTP response is a successful HTTP response (200 response code, with a JSON body that contains the id of the updated message), regardless of whether the update succeeds or not.
If I add another message, child_message_4, then this will be updatable, but child_message_2 will no longer be updatable. I assume this is because now child_message_2 is no longer one of the last two messages.
I see the same behavior if another user adds messages to the conversation, ie. if a user were to make two posts to the conversation I would no longer be able to update any of my own child messages as they are no longer one of the last two messages.
My questions are:
Does anyone know if this restriction is by design? If so, can you point to some documentation on this?
Is it possible to determine when an update fails? As mentioned, the HTTP response always reports success so I'm unable to find a way to do this. Is this a bug in Teams?
Thanks for reporting this. We are able to repro this at our end and we are tracking it here: MicrosoftDocs/msteams-docs#2011
Please follow this issue for updates/progress/questions.
Updates: This is fixed.
This appears to be a bug, but I think the bug is different from what you think it is. Go ahead and "refresh" the conversation and you should see the updates in effect. If you're using the web app then you can refresh the page, but since you're probably using the desktop or mobile app then you could try switching to another conversation and back, or you might have to sign out and sign in again.

Change the CSS of Chatbot embedded as IFRAME

ISSUE:
Today my chat bot stopped working and started giving the following error. No changes were made on my end when this started happening.
I could not find any error in console log. Then I tested the bot with Emulator and in Azure Portal's Test in Webchat feature and the bot worked fine. This bot is using webchat (iframe embed) as well as DirectLine channel. The DirectLine channel works fine it is only the webchat that is not working.
So to test my theory that I am getting the error because of webchat getting updated by Microsoft. I used the embed code in Azure Portal to use the latest webchat and the webchat channel started working.
BRIEF HISTORY:
To modify the UI of the webchat I used this method to modify the UI of the IFrame of my bot. This method requires to download the source of IFrame, create an HTML page and use that page as a source of your IFRAME in your website (you can see the customization in the image).
Now that I started getting the issue I mentioned above, I tried to do the same thing with the latest version of webchat but it is not working. The webchat is not sending messages and I cannot find what CSS file this new version of webchat is using.
WHAT I NEED GUIDANCE ON:
Either a way to continue using the old webchat with the proper UI
OR
How to update the UI of this new webchat version?
I can't advise on fixing the iframe version, but this already wasn't officially supported, and with the latest webchat update Microsoft is moving more to recommending botframework-webchat (directline) to format the UI. A good place to start is the branding sample.
That sample doesn't spell out the options in the code, but if you take a look at the default options file, that should give you everything you need to customize the chat the way you want.
What this does not do is set up the header that used to be present in ootb webchat (and which I see you customized in your example). Now the best way is to do this in html/css, and you probably can just reuse what you did for your custom option. I just created an additional DIV, set it to height: 40px;, then set the webchat DIV to height: calc(100% - 40px);. Anyone who's good with HTML can probably come up with better than this, essentially you just build your page however you want at that point and the webchat implementation just controls the chat area itself (essentially send box and response/bubble area). I also added a custom button to my header.
<div id="chatbotTitle"><h3 style="padding-left:10px;">OEM CSC Support Bot</h3><button class="btn" id="transcriptButton">Email Transcript</button></div>
<div id="webchat" role="main"></div>
The error you are receiving is not a web chat issue. It is an issue in your bot that is being reported via web chat because that is the client being used.
Usually, this error is referring to an incoming activity that your bot doesn't know how to handle (i.e. your bot logic). For example, you have a waterfall step in your main dialog that, depending on the user's response, opens a component dialog. That dialog gets user information (name, age, etc.) that, when complete, returns to the main dialog. However, the next step isn't prepared as perhaps the user exited that dialog prematurely or didn't answer all the questions as expected.
Whatever the case may be, because it isn't setup to handle the incoming activity, it isn't returning the dialog's turn status. You will need to debug your code, stepping thru it, to see which "step" is the root cause.
For me, I have experienced this when I set up Web Chat to send an event back to my bot. My bot didn't know what to do with the incoming event-type activity and would produce that error.
Hope of help!

How to update an existing activity in WebChat

My scenario is: I send card attachments each with an AcceptButton to users. When 1 user clicks on that button, ideally I want to disable all similar buttons (of the same offer) for all users. I am storing conversation details of each user, and I know the ActivityId of each message-with-said-button (it follows a certain string format).
My issue is similar to this and this but for WebChat not Teams.
I did try those solutions but I got the error "Method not allowed" for both UpdateActivityAsync() and DeleteActivityAsync(). Then I read here that UpdateActivity is not supported in WebChat. (But might be available in the future?)
I would like any visual indication that the offer is no longer available. (Right now, they receive an "Offer was already accepted by {UserX}" which would still be in place on top of changing the card/message.)
Is there a way to do this via backChannel? I can trigger an event and pass the ActivityId (tested by showing a simple alert()) but how do I apply changes to that specific activity?
Per this comment in Web Chat's source code and this open issue in the Web Chat repository for adding support for deleteActivity and updateActivity, Update Activity events are not currently supported in Web Chat. Unfortunately, there is currently no way to really update an activity in Web Chat.
Hope this helps!

Need suggestions in getting the conversation details

I am creating a bot using MS Bot framework - NodeJs. The below information needs to be captured for logging (Using the bot.use method i.e. IMiddleware).
Receive:
a. UserId
b. UserInput (text)
c. ConversationId
Send:
1. Name of Intent or dialog name that handled this (that handled the user input text)
2. Bot output text
3. ConversationId
4. UserId
I am unable to get the required detail for the 'send'. Can anyone provide me some suggestions on this.
Thanks.
I believe your main struggle is to log the name of intent or dialog. You won't know it in your send middleware if you haven't captured it during the routing phase. Once the Bot Framework figured out where to send the incoming message, it just invokes that function.
These two articles may help you get what you want. Just recently I played with capturing the conversation's breadcrumbs and also logging a full transcript:
http://www.pveller.com/smarter-conversations-part-3-breadcrumbs/
http://www.pveller.com/smarter-conversations-part-4-transcript/
If you need to build a reliable capture engine, I would suggest that you didn't use the session.privateConversationData like I did and instead built your own storage/log infrastructure to push the events to. Just stream them out with a timestamp and conversationId and reconcile on the other end later. The asynchronous nature of everything the bot framework does internally will be haunting you along the way so that's why. Plus, once you scale out beyond testing on a few users and your bot spans multiple processes, you will be out of the single-threaded event loop.

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