I have game in google play with in app purchanses.
My users purchased content but after about 2 weeks thats purchases canceled. I recived a lot of message from my users Why my purchased canceled?
I can`t to understand why purchased canceled, any ideas?
If you are using the Google Play Billing Library v2.0+ you have to Acknowledge the Purchase
You can do that as soon as the purchase is completed with a status PurchaseState.PURCHASED or check for Purchases pending to be acknowledged when the app starts and acknowledged them ASAP. To do that, you just have to implement the code in the link.
Related
I first tried to create a new google play console account. At that time, I didn't have enough balance on my card and payment was unsuccessful. However, Google sent me an email to retry making the payment immediately but I didn't try that again since I didn't have sufficient balance on my card.
A few days later, I got some balance on my card and I made the payment via the link that Google sent to me after the unsuccessful payment. Then, payment was successful. The issue is that I could not get access to the Google Play Console after this. When I visited the website, it asks me to register a new account.
I tried to contact Google Support but didn't find a way to do it. I waited 4 days til now despite not receiving any updates from them.
Could you guys please let me know what the process is and how long it usually takes? Or do I have to create a new account and lose the money I paid for the previous one?
I have a react native app and using react-native-iap library to communicate with Apple/Google server to buy the subscriptions. The subscription got successful and it returns a transaction as well but when I try to use that receipt to validate in in-app-purchase library, it returns with cancelReason: 1. I don't know what's happening but as per the Google Play cancelReason:1 means, "Subscription was canceled by the system, for example because of a billing problem"
Below is the real purchase I tried with my app. I have added the amount to buy it from the prod app which uploaded on internal testing. This library isn't able to verify it. Even it's showing me as an active subscription on the Play store app in Manage Subscription.
If I try to restore purchase in my app, it would return a purchase but when I went to verify it from the in-app-purchase library, it doesn't validate. Don't know why.
Here is the receipt data I got from the react-native-iap library.
{"purchaseToken":"sdfdsfssfsd.AE-Jw-8fCifXt8xC1LzUDMhl2EyupYjgdGjmkpdHZH-j3-0YWE4UGa_jFlKTwodhLbKXCIWg","productId":"com.xyz.subscription","acknowledged":true,"orderId":"GPA.31-25-01-22058","purchaseTime":1620884406333,"packageName":"com.xyz","purchaseState":0,"autoRenewing":true,"subscription":true}
The response I got from the in-app-purchase library -
{"service":"google","status":0,"packageName":"com.xyz","productId":"com.xyz.subscription","purchaseToken":"sdfdsfssfsd.AE-Jw-8fCifXt8xC1LzUDMhl2EyupYjgdGjmkpdHZH-j3-0YWE4UGa_jFlKTwodhLbKXCIWg","startTimeMillis":"1620884406333","expiryTimeMillis":"1623562757349","autoRenewing":false,"priceCurrencyCode":"INR","priceAmountMicros":"79000000","countryCode":"IN","developerPayload":"","paymentState":1,"cancelReason":1,"orderId":"GPA.31-25-01-22058","acknowledgementState":1,"kind":"androidpublisher#subscriptionPurchase"}
if it got canceled as per the response, I didn't get any refund in my account.
Please help :(
we have a monthly membership application. There is no problem when people sign up for the application and pay money. But yesterday we realized that 3 days and before all memberships are canceled. Can you help if you have experienced such a problem before.
Thanks for any help.
if you use Google Play Billing Library version 2.0 or newer, you must acknowledge all purchases within three days. Failure to properly acknowledge purchases results in those purchases being refunded.
https://developer.android.com/google/play/billing/billing_library_overview#acknowledge
Google doesn't give you your money even if the purchase takes place. You also need to add unnecessary lines of code to confirm payment
if (purchase.getPurchaseState() == PurchaseState.PURCHASED) {
// Grant entitlement to the user.
...
// Acknowledge the purchase if it hasn't already been acknowledged.
if (!purchase.isAcknowledged()) {
AcknowledgePurchaseParams acknowledgePurchaseParams =
AcknowledgePurchaseParams.newBuilder()
.setPurchaseToken(purchase.getPurchaseToken())
.build();
client.acknowledgePurchase(acknowledgePurchaseParams, acknowledgePurchaseResponseListener);
}
}
WTF!!
I have a Google PlayStore account, now the credit card saved in the PlayStore account has expired last month. I received an email stating the billing account has terminated.
I have one app published from that Playstore account but it doesn't involve in any mode of billing.
Now, what am I supposed to do? Leave it as it is or do I need to add another credit card? Can a PlayStore account operate properly without any credit card saved in it?
With the release of the new subscription option from In-App Billing API we started a proof of concept of the service and we found a few issues. Has anyone else tried it and would have some answers for us? Here's the issues we have been facing so far:
1 – While testing the unsubscribe functionality, the Google Play interface displays a white page with an “Item not found” message and a retry button. Is it due to the fact the app is not yet published? If yes, how can we test this flow without publishing it first?
2 – Inter device synchronization. When making a subscription on one device, other devices tied to the same account did not receive a OnPurchaseStateChange event. Is it again due to the fact the app is not published? Or are subscriptions tied to a particular device and not to an account?
3 – On our Google merchant page, when we cancel a purchase, the device does not receive a notification telling the subscription has been cancelled. Is this a bug? As a workaround we are manually checking the current time and comparing with the expiration date to force a restore transactions call. At this point, we are able to see the subscription is no longer valid. Do you think this is an acceptable solution?
4 – When a subscription is made, two transactions show up on the Google Merchant page: a FAILED transaction with a value of $0 and a valid one with the value we charged. Is this the expected behavior? What’s the purpose of the $0 FAILED transaction?
If anyone has faced similar issues we would like to know. Maybe these could be bugs on Google's end or maybe we did not understand 100% how it is supposed to work.
Thanks in advance.
1.I had the same issue and after I published (and later unpublished) my app I could see the app page in the market,so you can publish and than unpublish.
2.I didn't check it with subscriptions ,but for managed item i didn't get purchaseStateChange on two different devices as expected.
3.I do get subscription expired after canceling one,but only after a while.
I didn't understood how you can get the expiration date ?
you only can get it with access to play developer api.
the restore transactions will give you same purchaseStateChange as you got when purchase the item.
*in the developer guide it is recommanded to use restore transactions only in first app use.
4.I have same issue,and i heard at least about 10 people with same 0$ charge.