In Dialogflow ES we had an option to enable Automatic Text To speech for audio synthesis at agent, see the image below
I could not find similar settings in Dialogflow CX ? is this option there somewhere else in CX ?
Currently, Dialogflow CX console doesn’t have the ‘Automatic Text To speech’ option for audio synthesis yet.
However, Dialogflow CX has advanced speech settings which are applicable for telephony integrations and specialized partner integrations. For more information, check the Speech and IVR settings section. Moreover, you can also use Dialogflow CX’s Client Libraries, Rest API, or RPC API to create speech responses that can be added as described at RPC API's OutputAudioConfig and REST API's OutputAudioConfig on your StreamingDetectIntentRequest and detectIntent method respectively.
if you want to easily convert your CX agent to a voicebot by adding nice Speech Synthesis I recommend you to try Voximplant DF CX connector.
They have several Text to Speech providers like Amazon, Google, Azure and IBM.
The integration is really simple check the process here - https://www.youtube.com/watch?v=2kp5haQ7zNQ
Check the docs here - https://voximplant.com/docs/howtos/integration/nlp_nlu/df_cx_inbound
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I am looking for a way to provide quick responses for the users during a dialog where the user can quickly respond by selecting one of the provided responses.
After searching I found this for Dialogflow ES but unfortunately I am using CX.
For the Dialogflow Messenger you can define custom payloads to add buttons or suggestions chips (which actually sounds exactly what I need) but I have no clue how to actually provide a response which acts as an intend for the dialog.
As I mentioned in comment section, Dialogflow have a 3 Editions - Trial, ES and CX
Trial:
A free edition that provides most of the features of the standard ES agent type.
ES:
The Dialogflow Essentials (ES) Edition is a pay-as-you-go edition that provides the standard ES agent type.
CX:
The Dialogflow Customer Experience (CX) Edition is a pay-as-you-go edition that provides the advanced CX agent type.
For more detailed comparsion, you can check artice: Dialogflow CX vs ES: A Complete Overview.
What you are looking for was mentioned in tutorial: How to Add a Rich Message Button Response to Chatbot Using Dialogflow?.
You can find there that:
Dialogflow has recently released Dialogflow CX and renamed the existing version to Dialogflow ES. Rich messages including the buttons are supported in both. Read about differences in Dialogflow CX and ES here
As addition, you can read this article which might help you - Add chatbot rich messages using Dialogflow Fulfillment or check another stackoverflow thread here.
I need to know how to review actual conversations an the intent that were matched for each conversational turn.
I can't find the way to accomplish the conversation/intent review on Dialogflow CX edition. (it was pretty simple on ES edition).
I need to access his feature (if it is implemented on CX) because sometimes my agent triggers a wrong intent trying to respond to user input.
Hope you can help me.
Thanks in advance,
Claudia
Yesterday, Dialogflow Support team informed me that at the moment, there is no available feature in Dialogflow CX that is similar to the History or Training features in Dialogflow ES.
Let's hope this feature to be available soon!!!
Currently, Dialogflow CX doesn't have that feature. But it's possible if you are choosing any 3rd party tools.
Kommunicate is a tool that supports Dialogflow CX & ES integrations.
It will show the bot intents and their corresponding messages along with categories - Intent, Fallback, Handoff, Smalltalk, and the triggered sentences
This would help to analyze the bot's performance and improve by adding the unanswered/wrong phrases to the bot.
Please refer to the doc for more details.
I have a problem. I was referring through this link!
and found out that the speech option is automatically enabled in web chats and direct line applications. Is their a way i can disable speech option in my channels?
I went through the link above, but it doesnot tell anything about disabling speech in channels.
Thanks in advance :)
What is the Dialogflow webhook format? I want to capture the data in an MVC controller and then respond to the webhook whilst maintaining context. How do I do this in C# with the Dialogflow v2 client library? I haven't found any examples to follow in this language and am unsure how to capture the data.
You can read more about Dialogflow webhook format here. Regarding the Dialoglow v2 client library, it is specifically stating that you don't need to use it and can answer in JSON instead using JObject.
If you want to use Protobuf to lower the overhead and save some traffic you will have to use utilities from idiomatic cloud libraries described in the previous link.
The "Dialogflow V2 client library" is for people who are writing clients that send requests to Dialogflow. Dialogflow calls this a "Detect Intent Request", since you're sending a text string (or audio stream) to Dialogflow and it will determine and process the Intent.
If you're interested in building a Fulfillment webhook that is called when an Intent is matched, then you want to look at the Dialogflow Fulfillment API, which is different. There is no supported library for C# yet, but you can parse and return the JSON. The JSON for V1 and V2 are slightly different (mostly in the names of the fields used, but also occasionally in what the values should be).
You can see the fields for the JSON as well as several examples of the request and response formats. There was also an article on Medium recently posted by a Google Developer Relations member discussing using C# for fulfillment in Dialogflow.
I just tried to register a project for use with the Google Speech API, and I couldn't see the API in the the list when I filtered it for the words "speech" or "voice". Is the API still supported?
I just found the new Web Speech API here Did this take the place of the Speech API v2?
You have to be a member of chromium-dev discussion list before you can enable the Speech API in your Google Developers Console.
Go to Chromium Dev group and click Join the list.
Go back to Google Developers Console, select your project, enter APIs & Auth / APIs. You'll now see Speech API. Click to enable it.
Go to Credentials, Create new Key, Server Key. You may optionally specify a list of IPs, for security.
You now may make queries to Google Speech API v2. Keep in mind that this is an experimental API, and limited to 50 queries per day per project.
Please read this older post..
Answered by #gui-ambros
May this help you a little...