I wiped my older phone with the 2FA app and now I can't log in. Heroku support email are not answering me for over 2 weeks... Anyone have a solution or maybe another heroku support email? (Couldn't find more than 1)
Same problem here...
They created a ticket for me, but to be able to comment or see the status you need to log in to your account :D
Not helping a lot. My problem is still not solved a week after I reported it....
I used this email: account-lockout#heroku.com
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I submitted our company Outlook add-in and received a review email asking for corrections. I saved the URL of the submission page https://partner.microsoft.com/en-us/dashboard/office/products/ce33a138-e74c-4db2-a241-47f05ef4f9c7/packages before submitting the add-on. This is that page:
If I log in now to I can no longer open this page and see the default page instead https://partner.microsoft.com/en-US/dashboard/directory
It is hard to believe that Microsoft requires a brand new add-on submission with all icons and screenshots to be added again. I definitely use the same Microsoft account - we have one company account associated with an email group in our company.
Both links in the Microsoft review email lead to https://partner.microsoft.com/en-US/dashboard/support where I see
"You don’t have access.
You don’t have permission to view this page. Contact your account
admin for access. Learn how to manage permissions."
The submission process was way easier and way friendlier compared to doing the same with submitting Google add-in until this point where I literally lost access to all hard work already done and can not move forward.
Any help will be greatly appreciated!
I think you should be contacting the support team for Partner Center and they can help you here. Please start from here https://partner.microsoft.com/en-US/support/v2/?stage=1
I hope you will be getting the answer what you are looking for.
Thanks,
Jeevan Desarda
Even though I am sure I used account type (1) to submit the application for a review I finally tried to use (2) and was able to access my application submission again. I was able to resubmit it with corrections being made based on the MSFT team feedback.
[![Microsoft account type selector][1]][1]
[1]: https://i.stack.imgur.com/iSaLb.png
I have a problem with sendgrid. Recently I created two accounts with the same email in sendgrid. But after a while I wrote to sendgrid support to delete one of them. They did it. And now, when I try to add sendgrid I have the next erorr:
An error was encountered when contacting the add-on partner to create sendgrid:starter: Error Provisioning User - User status - banned
Support of sedngrid said me that my first account was banned but second is valid and I can use it.
The question is: How can I change sendgrid account in heroku? Or how can I set it up.
I was wondering if someone could help me :)
If I understood right, the only one way to solve it is to write to Heroku support. I did it, but they still didn't solve it. I will write as they will find the solution!
My situation: I wanted to change my app name on heroku. I have done so with Heroku CLI and get confirmation that change was success. However, after this change I've started to receive a weird errors on mLab.
From my panel I can see that there is no user to connect to DB, but when I create one, it is deleted after relogin and get same error. Did anybaody face such a problem? Did you manage to find a solution?
I've checked status page and there were no issues. What's more I tried to contact support, but without any response (it's only sandbox, so I't quite obvious that my question will be replied last.....)
Contacting support helped. But I have got no info what was wrong.
I'm trying to access the Facebook config page for my bot and I keep getting "Sad bot is sad... can't find a bot named bot_name"
Is anyone having issues with the platform right now?
Microsoft's team solved it, as it's showed here.
We're not having any portal specific problems. If you want to share your bot handle with us at BotFramework#microsoft.com I can see if there's anything interesting in our logs.
-- just a note, we were actually having portal problems, it was just impacting only one box in one datacenter making it erratic to track down. Thanks for the report!
I'm Trying to modify information in the Linked Apps section of Google Play Games Services in the Developer console. Things such as translated titles and whether or not the game uses anti-piracy or not.
It is coming up with the following error every time:
Your changes could not be saved. Please try again. (-32600)
Has anyone come across this?
That's because you're logged in to the above console using account 1, and later tried accessing the console from another Google Account. I faced the same issue and was resolved once I was logged back in to the correct account