So I have had an app in google play for almost 6 months now, the last two month I updated my apps screenshots and from there I begun to get an app rejection each time I update My app.
The last time I fired an appeal and it got accepted so I thought that after the appeal got accepted I won't have any issue when I update my app in the future.
But now I got a new update and it got rejected again with Not adhering to Unauthorized use of copyrighted content policy
Those are the screenshots that I created my self.
Now what is the problem, Why do the google auto validation bots not accept those images?
Since the appeal got accepted it means that there should not be any problem.
Is there any way I could validate those images online for google play? and see what's wrong?
Or do you see any problem here that I can't see?
Here is the link to my google app if someone would like to check it out and see if I violate any policy with the description or otherwise.
https://play.google.com/store/apps/details?id=com.novelmanager&gl=SE
Here is the rejection mail I got.
Hi Developers at Alen Toma,
After a recent review, we found that your app NovelManager (com.novelmanager) is not compliant with one or more of our Developer Program Policies. See below for more information about your app’s status and how to correct the issue.
Issue with your app
Your app contains content that doesn't comply with the Unauthorized Use of Copyrighted Content policy.
About Unauthorized Use of Copyrighted Content policy
We don’t allow apps that infringe copyright. Modifying copyrighted content may still lead to a violation. Developers may be required to provide evidence of their rights to use copyrighted content.
App status: Rejected
Your app has been rejected and wasn't published due to this policy issue. If you submitted an update, the previous version of your app is still available on Google Play.
Action required: Submit an updated app for review
Here’s what to do to help get your app on Google Play:
Please review the Developer Distribution Agreement and Unauthorized Use of Copyrighted Content policy.
Make appropriate changes to your app, and be sure to address the issue described above. Also check your app’s store listing for compliance, if applicable.
Double check that your app is compliant with all other Developer Program Policies.
Sign in to your Play Console and submit the update to your app.
Not adhering to Unauthorized use of copyrighted content policy
The copyrighted content includes the novels.
one of the cover images has copyrighted content that could be anything character or logo for example I can write a story that includes superman the story it self not copyrighted but the cover has superman image witch is copyrighted
you can try to blur the images something like this
Related
We have received a notice from Google Play that our app will be removed if we do not provide them with login credentials in our app. The problem is that our app is a second-screen game, where the primary screen is a desktop game which provides a four digit code for people to enter in our app and log on to the game. Our app has been in the Play Store for years and is quite popular.
Google Play has given us until Oct 4th to provide them with a code, otherwise our app "may be removed from the Play Store". We have set up a desktop computer running games in loop 24-7 until they have reviewed our app, and we have provided them with a link to a twitch stream where the game runs in loop.
It's now been seven days and we have not heard anything from Google Play. It's very frustrating that there is no personal contact, we only receive auto-generated bot/AI mails about policy violation.
Does anyone know what further action we can take to make sure our app is not removed? We have "contacted support", although contacting support in Google Play means just writing your app name and email address in a form and selecting a radio button of what the problem seems to be (none of them apply exactly). No response for days.
This is the original warning mail from Google Play:
Hi Developers at xxx, After a recent review, we’ve identified that we
need additional information about your app xxx in accordance with our
policies. Please resolve the issue described below by October 04, 2022
to avoid further action against your app. Reasons of violation Issue:
Need login credentials for app review In order for us to review your
app for compliance with Developer Program Policies, we will need you
to provide valid login credentials for your app. If users need
credentials to access your app, please provide all appropriate
credentials via Play Console. If you previously supplied credentials,
please ensure that they have not expired. If your app normally uses
2-Step Verification (e.g. SMS verification), biometrics (e.g. a
fingerprint or face scan) or a location-dependent password (e.g.
geo-gate), please provide valid demo credentials that we can use
instead.
in Google Play Console in app content > app access > Add new instructions
in password field write down the 4-digit code.
in Any other instructions Write a detailed step-by-step guide on how to walk through game until the 4-digit code entered, and provide them with a valid digit code (that always works) and write that this is a "Demo Digit code".
Also, provide them with a video just to the point of entering the code and logging in (the shorter the video the better)
And you will have to wait, it takes a lot of time do not worry.
I built a Chrome Extension using the Google Slides API ~8 months ago, with users having to sign in with the OAuth consent screen as to be able to use the extension. The extension has over a thousand users, and for the past weeks I've had reports of people seeing an error that says "Sign in with Google temporarily disabled for this app".
I checked and indeed the OAuth page was still "being verified", although it still said it would only take a few days / several weeks. I'm not using any sensitive scopes either, so it all seems very odd. If the app didn't meet the criteria I would have been rejected, but that doesn't seem to be the case.
So my question is, how can I get it verified, or if anything rejected so that I can make a new submission? I looked all over the place and I haven't found a way to get it unstuck. I'm pretty sure 8 months for verification isn't normal whatsoever.
Google seems to manually validate each OAuth screen. That's a long (and costly process), but to my experience, it generally takes 24 hours if you don't use any sensitive/restrictive scopes. As it's your case apparently, I presume your submission has probably being lost somewhere.
My recommendations:
Check in the Google Cloud Console the status of your OAuth Screen. After logged in Google Cloud console, click on the hamburger icon and select "APIs & Services" > "OAuth consent screen". At the top of the page you will see the status. If it's something like "pending verification", go to step 2. Otherwise, make sure the form is completed and submit it to verification again.
Search in your emails if you have been contacted by "api-oauth-dev-verification-reply [at] google [dot] com" (the address might slightly change as they use a ticketing solution). Maybe they tried to contact you but the email went to spam?
Get in touch with the OAuth team by emailing "api-oauth-dev-verification-reply [at] google [dot] com". Make sure to add your
Google Project number in your email, so they will be able to check
what's wrong.
Disclaimer: I don't work at Google. But I'm bit familiar with that process now :)
Recently Our Apps got remove by Google because we use 3rd party plugin that take sensitive data.
We had take out that plugin and try to submit again in beta
but our apps keep rejected
Publishing status: Rejected
After review, your app has been rejected and wasn't published due to a policy violation. If you submitted an update, the previous version of your app is still available on Google Play.
Issue: Violation of Permissions policy After reviewing your app, we found that it doesn’t qualify to use the requested permissions for the following reason(s):
Based on our review, we found your app’s expressed user experience did not match your declared core functionality {Default SMS handler (and any other core functionality usage while default handler)}. Please remove these permissions from your app.
Default handler capability was listed on your declaration form, but your app does not appear to have default handler capability. Please submit a revised declaration form.
We couldn’t verify your privacy policy. If your app requests permissions and handles sensitive user data, you need to post a privacy policy in both the designated field in the Play Console and the app itself. Your privacy policy must comprehensively disclose how your app collects, uses, and shares user data. Please add or update your privacy policy in order to comply with Developer Program Policies.
Declared Core Functionality form is mandatory / required but we couldn't found core functionality to be filled
as you can see our apps required permission looks like this
and declare core functionality form looks like this
Could somebody help us ?? please enlighten us..
I suspect you might have an old version of your app still active on an Alpha or Beta channel, that's why you have to fill in the form. If you remove the app on the Alpha or Beta channel, will it let you publish then?
Recently, I have received a message from Google Play Developer saying that one app was removed:
This app has been removed from Google Play for a violation of the
Google Play Developer Program Policy regarding Ad Walls and
Interstitial Ads. For additional information, please review the
interstitial ads help article, then correct your app's ads and
resubmit. Additional details have been sent to your account owner's
email address.
So I've heard that if I get 3 strikes like this one, my account will be terminated. Is that true?
Also, I am only using Admob ads.
Google's policy here states that
Removals
Don’t impact the standing of your Google Play Developer account.
Once your app is removed, the published version of your app won’t be available on Google Play until a compliant updated is submitted.
The message you quoted says that your app was removed, so you don't have much to worry. You just have to be more careful about following the Ads guidelines. They don't want you to keep publishing many apps that don't follow the rules.
Also, they don't define exactly how many Suspensions you can have:
Suspensions
Count as strikes against the good standing of your Google Play Developer account.
Egregious or multiple policy violations can result in suspension, as can repeated app rejections or removals.
But 3, as you mentioned, seems a fair number in a short period. Remeber: your apps won't be suspended for nothing, so take care to follow correctly the instructions.
It says right there that "Additional details have been sent to your account owner's email address". So that would be the place to look to get the specifics.
There are a variety of reasons that your app may have been reported. For instance, you should probably let people know that there are ads at all. Is your app rated as "kid friendly" but the ads are not?
I'm going to guess that it has something to do with placement. For instance, if people are clicking your ad accidentally because it's too close to another actionable item, that will get you in trouble.
It could also be because someone is clicking the ad repeatedly, during testing, or to be a joker. And it's raising a flag.
You really need to do your own research to find out what the problem is.
Once you've done with that, correct the problem and try again.
I am trying to use the Admin SDK Directory api to look up user profiles. I am able to do this successfully all day (with in quota) with 99% of the time. Though there are certain times where it just fails no matter what.
Yes I have set the service account user, I have the proper scopes, I have admin api turned on.
It even fails in the google api explorer. See screen shots
The call:
https://www.dropbox.com/s/9v9m6s5zf76oix7/call.png?dl=0
The response:
https://www.dropbox.com/s/te6k3x5xjkr467j/response.png?dl=0
Sorry for the links, images keep showing as broken
After contacting google they supplied an answer. There is a setting for the contacts app that enables and disables this.
Admin console >> Google Apps >> Settings for Contacts >> Advanced settings
Contact sharing: Enable contact sharing
Make sure that is enabled and it works.
Here is a screen shot: https://www.dropbox.com/s/8jmzz7zw0xq4ux4/answer.png?dl=0
Honestly, it just seems like some sort of transient error on the Google side. Being that it's working ~99% of the time for you, means you're not doing anything wrong. I would consider this more true b/c you're also using a Google Tool rather than your own so you know it's not the code. When it's failing for you, does it also then fail with the API explorer? What about with the OAuth Playground?
If this is reproducible consistently (same times, after X amount of requests, etc.), it would be worth reporting the the Google for Work Support team (assuming you have the ability to contact support) as it sounds like a bug and they would be able to help with break/fix for API issues.