Channel Uploaded : Closed Testing
Managed Publishing On
Current status In Review (More than a week passed)
Pre-launch Report has 2 security issues
But as for this, we can still publish without fixing pre-launch report errors
How do we know if our app is rejected? (Currently it's still showing In Review).
You Just need to wait, some updates raise some issues automatically and need a human review, there are a long queue for human review, it could take up to 2 weeks.
It is usually due to the nature of your app content, it happened to me 3 times, the 1st one was a political app for elections, the 2nd was a telemedicine app in COVID-19 time and the 3rd was for a kids app.
It is normal do not worry about it, and it does not happened every time you release an update.
If it was rejected you will receive an email detailing the issue.
The problem is user safety.
you have to provide add privacy policy in your app contain and fill user safety form.
Many developer face this kind of problem
Related
I try to make developer account on play store and the fee is deducted but when try sign in it, it's takes me to register page while searching about this I found it take 48 hours to activate so try to wait but after 48 hours it still takes me to register page. I also try to mail but they are not replying what to do now ??
One Word Patient ... Google in their site mentioned that PROBABLY will be some delay. For my second account took me months.
Due to adjusted work schedules at this time, you may experience longer than usual review times for your app.
In order to help ensure we are providing users with accurate and timely information relating to COVID-19, we are currently prioritizing the review and publication of apps published, commissioned, or authorized by official government entities and public health organizations. Any apps referencing COVID-19, or related terms, must meet these requirements.
In Context if they take long time for reviewing apps, so is the account.
Reference : citation
today I submitted an update for my movies app. I dont know if I can link the app, but basically it is similar to the more pupular MovieMate. My app allows the user to browse movies, read descriptions, add them to watch list and so on.
The update was rejected since according to the useless guys at google I'm violating intellectual property, while all the other movie apps on the play store apparently are ok. It frustrates me since I put in MONTHS of work for this app and got very few downloads in the first month. And now i cant even submit updates.
The data is fetched through TheMovieDatabase and I give them credits both in the app and in the store description. The API are explicitly saying that I'm ALLOWED to use their information for commercial purposes.
Now I want to appeal. What should I write to the google guys to get the update accepted?
Recently, I have received a message from Google Play Developer saying that one app was removed:
This app has been removed from Google Play for a violation of the
Google Play Developer Program Policy regarding Ad Walls and
Interstitial Ads. For additional information, please review the
interstitial ads help article, then correct your app's ads and
resubmit. Additional details have been sent to your account owner's
email address.
So I've heard that if I get 3 strikes like this one, my account will be terminated. Is that true?
Also, I am only using Admob ads.
Google's policy here states that
Removals
Don’t impact the standing of your Google Play Developer account.
Once your app is removed, the published version of your app won’t be available on Google Play until a compliant updated is submitted.
The message you quoted says that your app was removed, so you don't have much to worry. You just have to be more careful about following the Ads guidelines. They don't want you to keep publishing many apps that don't follow the rules.
Also, they don't define exactly how many Suspensions you can have:
Suspensions
Count as strikes against the good standing of your Google Play Developer account.
Egregious or multiple policy violations can result in suspension, as can repeated app rejections or removals.
But 3, as you mentioned, seems a fair number in a short period. Remeber: your apps won't be suspended for nothing, so take care to follow correctly the instructions.
It says right there that "Additional details have been sent to your account owner's email address". So that would be the place to look to get the specifics.
There are a variety of reasons that your app may have been reported. For instance, you should probably let people know that there are ads at all. Is your app rated as "kid friendly" but the ads are not?
I'm going to guess that it has something to do with placement. For instance, if people are clicking your ad accidentally because it's too close to another actionable item, that will get you in trouble.
It could also be because someone is clicking the ad repeatedly, during testing, or to be a joker. And it's raising a flag.
You really need to do your own research to find out what the problem is.
Once you've done with that, correct the problem and try again.
I recently needed to urgently submit an app update to resolve a critical bug. Of course, I requested an expedited review. The problem is that it is now 4 days later and my update has still not been approved.
Accidentally, I requested the expedited review before I uploaded and submitted the binary (only a difference of about 10 minutes) and I was wondering if this could have invalidated the expedited request?
Should I resend the request, or just wait? My initial app was approved in 3 days. How long should I expect an expedited review to take?
I Requested an expedited review Friday around 4pm. Expedited request was approved, I think Sunday morning. App was reviewed and approved Sunday evening. Tthis was for a time sensitive issue, not a critical bug. That might make a difference.
And, like you, I was initially confused by the new iTunesConnect UI. I had thought I had submitted the app for review but I hadn't. So, just like you, about 10 minutes elapsed between submitting the expedite request and actually submitting the app for review.
So I don't think you need to make another request, at least not because of the order of your actions.
After creating both a Chrome Web Store listing as well as a duplicate listing tuned for the Google Apps Marketplace, I have filled out the Marketplace Listing Review Request. I've had to edit the second listing several times as I've uncovered issues like not including the app member in the manifest, and I have no idea of the overall status of the request. Is there a way to find out?
My big concern is that something is still not right or that I might have missed a step or done something else wrong in the process of submitting the listing. Since there's no obvious validation around the Marketplace Listing Review request, I'm not 100% sure if I'm doing it perfectly. This is my first listing. Help?
First step would be to provide your Chrome Web Store Item ID as jonathanberi mentioned. Once you do that I can take a look at the application for you.
The reality is that we don't check and test new GAM applications every single day. It's more accurate to say that your application will be checked within 1-2 weeks from publication. If there are any issues, I or someone else on the curation team, will reach out to you to let you know of the problem and it's severity. Most of the time the issues aren't serious enough to warrant immediate removal from the Google Apps Marketplace and simply need to be fixed within a 30 day time frame.
So, long story short, no news is good news for GAM publications. If you don't hear anything from us within 2-3 weeks of your publication date, you can safely assume that your application has met all of our listing requirements.
I had the same problems and spoke to some very helpful folks at Google. Here is a summary of what they said:
Time taken to hear back: For new submissions their SLA for reviewing is 8 business days, but they usually do better than that.
Time taken for your app to show up on Google Apps Marketplace: 12-24 hours. When they approve an item it is automatically send to the public store, however it takes time to be shown in the Google Apps Marketplace search results due to cache propagation as time is taken for their robots to find it, index it and get it ready. (as of Jan 2017)