I am working on a provisioning solution for RingCentral. I understand how to create users in RingCentral.
What I would like is when someone creates a user or changes extension settings in RingCentral to get a notification sent to my app so I can link them. This way I would have a bidirectional flow of user information.
Subscribe for the Extension List Event described here:
https://developers.ringcentral.com/api-reference/Extension-List-Event
The general event filter is as follows:
/restapi/v1.0/account/{accountId}/extension
If you are subscribing for yourself, i.e. the authorizer of the access token being used, you can use the following short notation:
/restapi/v1.0/account/~/extension
Use this event filter with the Create Subscription API:
https://developers.ringcentral.com/api-reference/Subscriptions/createSubscription
You can also subscribe for a specific extension (user) id.
Here's an excerpt of what this covers:
Event filter /restapi/v1.0/account/{accountId}/extension enables notifications in case of extension list changes:
addition/removal of extensions to/from account
contact info (first/last name; company name; email; business phone; business address)
status
regional settings (timezone, home country, language, greeting language, formatting locale, time format)
permissions (administrator permission, international calling)
phone numbers (assign/unassign)
departments (added to/removed from)
service features (for the current extension only) - SMS/SMSReceiving, Pager/PagerReceiving, Fax/FaxReceiving, Voicemail, EncryptionAtRest, BlockedMessageForwarding, DnD, RingOut, InternationalCalling, Presence, Conferencing, VoIPCalling, CallPark, OnDemandCallRecording
The updated extension data is accessible by calling the methods Get Extension List and/or Get Extension Info
Related
I'm building my first Teams app which will have two primary functions:
Proactively send a message to the channel (the bot is installed into) when a specific event occurs on my backend.
Members of the channel reacts to the message via actions.
I finally have a pretty good idea of how to set this up (I think) - but one part I'm missing is that in order to identify the specific app installation as belonging to one of my customers, I need to be able to allow the installing user to supply extra information like e.g. an API-key so that I can associate the specific channel with my specific customer.
Is there any way of doing this with a bot app? I've found examples for creating a configuration page, but they all seem to be associated with tab apps?
I could of cource have the bot ask the user for the information - but maybe there's a "cleaner" way?
Any examples or tutorials would be greatly appreciated as I find it rather hard to get stuff working using Microsoft's own examples etc. :)
Thanks a lot!
When you receive any message from the user, either by typing to your bot, or even installing it into a channel, group chat, or personal context (where you get the conversationUpdate event), you are able to get specific details off of the activity object. If the user sends a message, for instance, then the text property on the activity object will have a value. Incidentally, this is the same activity you will use to get the conversation details you need for the Proactive message.
With regards your question, the activity class also includes a tenantId property, hanging off the conversation property. This is the unique Microsoft 365 Id for the tenant, which would be what I'd suggest to uniquely identify them for your API, or licensing, or similar.
I want to create event via google calendar api using Go. I found out that the sender (From) is whoever responsible in client_id I provide in the google API, in this case me. Can I edit this sender, so that it is not sent from me? At least I can edit the display name of the sender, the email I think will always be my email
Also about editing the organizer, I tried to use move action but it only moves the event, not change the organizer. Is there other way to edit organizer?
To address your questions:
1. Can I create an event from another address?
What you want can be done by creating a service account and performing domain-wide-delegation
What is a service account?
A service account is a special type of Google account intended to represent a non-human user that needs to authenticate and be authorized to access data in Google APIs - in your situation the Calendar API.
After creating the above mentioned service account, you will have to perform domain-wide-delegation and impersonate a user in your domain in order to be able to create the event wanted.
Now, when writing the code for your application, you will have the use the credentials that were created for this account in order to authorize the requests.
OR
If you want to specifically edit only the display name of the creator of the event, you can perform an update request:
PUT https://www.googleapis.com/calendar/v3/calendars/calendarId/events/eventId
And add in the request body this:
"creator": {
"displayName": "UPDATED DISPLAY NAME"
}
2. Can I edit the organizer?
According to the Calendar API Documentation:
organizer > The organizer of the event. If the organizer is also an attendee, this is indicated with a separate entry in attendees with the organizer field set to True. To change the organizer, use the move operation. Read-only, except when importing an event.
Therefore, the organizer can be changed/updated only when importing the event in question.
Reference
Authorizing Requests to the Google Calendar API
;
Creating A Service Account;
Calendar API Events Resource;
Calendar API Events:Update.
I'm able to open Teams chat with a specified contact using 'sip:example#emailaddress.com' but 'msteams:example#emailaddress.com' only opens the application; it does not open chat with the specified individual.
Is there, or will there be, a scheme which allows for opening chat with an individual using the 'msteams:' uri similar to 'skype:example#emailaddress.com'?
Updated answer
try this Teams Chat
This will open a private conversation with the user in ms teams
Currently this is not supported for Microsoft Teams but it's on our roadmap.
https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/deep-links
Find the Chat deeplink, and embed elsewhere.
Example: With one or more users can be specified.
Example: https://teams.microsoft.com/l/chat/0/0?users=joe#contoso.com,bob#contoso.com&topicName=Prep%20For%20Meeting%20Tomorrow&message=Hi%20folks%2C%20kicking%20off%20a%20chat%20about%20our%20meeting%20tomorrow
The query parameters are:
users The comma-separated list of user IDs representing the participants of the chat. The user performing the action is always included as a participant. The User ID field currently only supports the Azure AD UserPrincipalName (typically an email address).
topicName An optional field for chat's display name, in the case of a chat with 3 or more users. If this field is not specified, the chat's display name will be based on the names of the participants.
message An optional field for the message text that you want to insert into the current user's compose box while the chat is in a draft state.
Note that the link will only open a chat if the users are in your tenant. For federated users it will only open if you previously had a chat window with them.
I have a custom application with its own database and a connection to exchange through EWS. Part of this application is a meeting tool which allows users to import exchange meetings and auto invite the other users which also use my application. As part of this tool I need to keep my meetings up to date with exchange, basically maintaining a centralized meeting storage. I can't simply store the user's exchange credentials due to security concerns and I also cannot customize the EWS server in any significant way (ie I cannot add Delegate Access).
The problem is that I am currently simply forcing all users to login to EWS whenever the go to view a meeting's details and it will query EWS to get the details using that user's EWS credentials and access their copy of the meeting. The problem is that there is no guarantee that any user has the same meeting details as any other user. As is partially explained here. Is there any way I can force the EWS FindItem call to only use the meeting's public (master) properties? i.e. Whatever version of the meeting the organizer has sent out/updated. I just need all users to return the same details when they query for the same meeting.
One solution I've considered is adding a 'bot' user whenever a meeting is imported into my application, and then just always using that bot's version of the meeting. However, I would really prefer to do something more 'under the hood' that doesn't require this extraneous user.
Is there any way I can force the EWS FindItem call to only use the meeting's public (master) properties
No FindItem will only every return you information about what is in the Folder your trying to access. You might want to consider using GetUserAvailiblity to check the organiser https://msdn.microsoft.com/en-us/library/aa494212(v=exchg.80).aspx would be the closest. I would say to make your application work correctly is you need an Service account that has been given at least read access to every users calendar, you can then make a call to get the organiser version of the Appointment which will also contain the user responses. If your using Office365 then the new REST Api does facilitate this in a more secure way eg demon apps https://blogs.msdn.microsoft.com/exchangedev/2015/01/21/building-daemon-or-service-apps-with-office-365-mail-calendar-and-contacts-apis-oauth2-client-credential-flow/
If a customer schedules a service activity using my web application and I want to send them an automated confirmation email, it seems I have two options:
Have the workflow create and send a new email message. On this view (see below), you can use fields from related entities on the service activity (e.g. the customer's first name).
Have the workflow use an email template. It seems that email templates do not allow you to access fields from a related entity, like first name, so the only option here is to address the customer by their FULL name.
Are there any solutions that I missed, or am I stuck with the first option if I want to address the customer in a personal, natural way on this automated email?
Unfortunatly, the CRM is pretty limited on that aspect. The best workaround is to add the firstname to the Service Activity entity. May suit you or not. Otherwise, it is achievable through a the SDK, but that's much more complicated if you don't already use it.