I'm able to send a proactive message as a bot to one Teams group chat at a time using Bot connector API's. If I want to send the same message to multiple Teams chats at the same time, do I need to use connector.Conversations.SendToConversationAsync() for each conversation separately or is there support for batch requests?
I see batching specified in https://learn.microsoft.com/en-us/microsoftteams/platform/bots/how-to/rate-limit, but not able to find any documentation on how to do it.
Related
we are working on MS Bot Framework bot. We are integrating with directline and MS teams. In certain cases we need to download conversation history. Within directline we are using standard DL endpoints to retrieve the conversation. However these are not available for teams channel. Therefore we are trying to get chat messages using Graph API by using
/me/chats/{id}/messages
And here's our issue - to get the chat ID we are trying to iterate through chats returned by
/me/chats
And then look up conversation members by
/me/chats/{id}/members
However chat with Bot contains only user and not the bot so it appears it is a single member chat. As workaround we always sort chats by last updated timestamp descending and assuming first single member conversation is the one we are looking for however this is tricky and unreliable and also very slow some times. Is there some better way to get conversation history from MS teams channel?
Using Graph API, you can access information related to channels in Microsoft Teams. You can refer to list channel messages which retrieves the list of messages (without the replies) in a channel of a team. If you want to get the replies for the message, then you need to call list message replies or get message reply API.
GET /teams/{id}/channels/{id}/messages
One more way is to subscribe to the channel using change notifications API which makes you get all the messages of the channel to the notification endpoint.
I have created a bot by following the steps mentioned in the doc.I have authenticated user using oauth 2.0 (auth code grant) as mentioned in the doc and in reverse I got a access token. But when I send message to channel in the teams using (/teams/{id}/channels/{id}/messages) API the message was sent on behalf of me. But I want my bot as the sender of message. Here is the image of the message that I have sent using the above API. and is there any way to send direct message to user as a bot?
Instead of using the Graph, there's another approach using the Bot Framework itself, to send a message to a team channel, a group chat, or a 1-1 conversation. The code doesn't even need to live inside the bot itself, it just needs to leverage the bot framework under the covers (for example, I have several Azure Functions that pro-actively message users). This idea is called "Proactive messaging" and you can read more about it in the docs here.
You do need to get certain fields when the user first installs the bot though, or any time the bot receives a message. I've described that more at Programmatically sending a message to a bot in Microsoft Teams. You haven't said what language you're using, but there are examples for a bunch of them - I can send you links if you let me know what you're using.
I currently have a front-desk reception Powerapp that will send a Skype message to whichever employee the visitor selects from the gallery. The employee is notified via Skype message of the visitors arrival. I used SkypeForBusiness.SendMessage connector/function to pull this off. Is there an equivalent in Teams, I have only seen options for posting into public channels. At this time, do you know if the Powerapps Teams connector can send individual private messages to someone via Chat vs Channel? Is this at all possible?
Currently, This is not possible with Connector or Graph APIs. You can use Graph APIs or Connector send messages only to channels.
Bots can send personal as well as channel messages.
In a group conversation a bot only sees the messages that mentions the bot's name (for example, "#mybot hello!").
Is it possible to make the bot see all the messages in a Skype group chat?
This is currently not possible. See the documentation on this:
In a group the bot will only receive messages directly addressed to it e.g. “#YourBot This is the message”. It will not receive other messages sent by group participants or notifications of users joining or leaving the group.
We are building a bot which would require each of our customers to have their own SMS channel (unique phone number for them). From everything we can tell with the documentation of the bot framework is there is no way to do that. We want each of our customers to be able to add the bot to their own SMS number through twilio. Is this possible?
From everything we can tell with the documentation of the bot framework is there is no way to do that.
Yes you're right.
We want each of our customers to be able to add the bot to their own SMS number through twilio. Is this possible?
No, actually it's not possible :)
Shortly, BotFramework consist of three parts :
your bot logic which is a Web API service that exposes an endpoint
the channels (Skype, Facebook messenger, SMS etc)
the bot connector, where you create your bot by specifing the endpoint and one or multiple diiferent channels that the bot can use for conversations.
Because each channel can be associate only one time per endpoint hence per bot then you can't do multitenancy through the bot connector.
One solution is to create the multitenancy through the Web API service side by creating an endpoint for each customer. Maintenanbility will be difficult because of multiple endpoints you'll end up with the same number of bots into the bot director to manage. Each bot wil be associate to your customer number.
Updates: (I didn't test it but I'm pretty sure it can work)
Another solution is to use DirectLine channel and its Rest API that it exposes. If you opt for this solution it means that you will need to do a lot of things to make that work correctly after creating Direct Line channel:
you must create a client application to communicate with Direct Line channel through its REST API.
each customer can have their own number that you manage through Twilio
each message that a customer send using their SMS number and received via Twilio should trigger a call to the service of your client application
your client application will start a new conversation with Direct Line channel when a SMS is received.
each conversation started by your client application must take care about the SMS number who started the conversation by saving the state. Bot data per conversation and per user can help a lot.
when you receive a reply from the Direct Line Channel, your client application read the SMS number stored into the bot data and use this number to answer to the associated customer.
Hope it helps.
You can definitely do this.
You implement ICredentialProvider which is responsible for looking up appPassword by AppId and validating that the password is correct. This means you can have a database of bot AppId/Passwords that one endpoint services, and you look up the appid/secret and validate calls.
[ BotAuthentication(CredentialProviderType=typeof(SimpleCredentialProvider))]
Here is a simple sample implementation
https://docs.botframework.com/en-us/csharp/builder/sdkreference/d3/dde/_credential_provider_8cs_source.html