Hi with the new ACS will it be possible to fire an event when a call is answered and fire an event after the call has finished?
I'm wanting to capture the number of the call that has been answered and then open a program to pop up the details of the caller.
Thanks
It is possible to hook to EventGrid events:
Call Started
Call Ended
You can extract the phone number from rawId or use the new createIdentifierFromRawId method to convert it to the correct identifier type for further usage.
See the events reference and the quickstart for Azure Communication Services.
You can also listen to some events with the Call Automation SDK.
Related
we have a windows form made using VB.net
Is there an API we can use, so that when a call is received in Teams an event is triggered?
And in the event it can determine the caller number?
And is there an event for when the call is finished, which can determine how long the call lasted?
Thanks
There is no direct way that you can handle the call triggered event at your custom application but you can get the call related details using Graph API: Reference doc https://learn.microsoft.com/en-us/graph/api/callrecords-callrecord-get?view=graph-rest-1.0&tabs=http
In order to get the Id which getting use to fetch callRecords you need to Create subscription to get call notifications.
Create subscription- Subscribes a listener application to receive change notifications when the requested type of changes occur to the specified resource in Microsoft Graph.
I'm trying to integrate Teams with an external service by using a Teams Bot/App. The app should call an external API with the caller-ID of the incoming PSTN call.
My success went so far, that I could get a list of the last calls but they were far away from being realtime and the caller-ID was masked.
Is it possible at all to "listen" to call metadata in realtime?
You can Retrieve the Call id by Subscribe for Microsoft Graph change notifications to be notified when your user's data changes, so you don't have to poll for changes. check Use the Microsoft Graph API to get change notifications also check this sample. when you subscribe to call
As per the document it seems like we have to use MS Calling bot endpoint to get the call notifications(i.e. the case when bot is involved in the call ). But in case, when we have used Direct Routing with own SIP Trunks in MS Teams for incoming/outgoing call to PSTN, How can we get notifications like call is being establishing, established, terminated, etc.?
Any suggestion or workaround will be appreciated.
#Bijay, This is currently not supported but it is in pipeline and should be available in future.
My application allows unlimited instant messages for free, but takes credits for calls. I want to be able to disallow user to make a call when he does not have any more credits. How in a ideal scenario is this managed using javascript SDK?
I am coming from a standpoint, that although I am able to control this behavior through some validations in code itself, but what happens when the user is a hacker? He can go to console and call javascript methods of its own such as removeListeners and then callClient.callUser(userId). How do you protect sinchClient in such case? Thanks.
Note: I am open to provide more information if the question is not clear.
Sinch exposes a REST based callback mechanism to control your call flow. You can set a callback URL in the Sinch Portal under Applications >> Voice and Video settings. Each call will then trigger a Incoming Call Event (documented here: https://www.sinch.com/docs/voice/rest/#callbackapi) and you can control whether or not to connect this call via the callback response.
I am writing an external application that uses REST to communicate with open-daylight. I need to get a notification whenever a new communication between two nodes is needed.
I've checked how to subscribe for event notification in the following link. But I am not sure if this is possible for a packet_in event.
Is it possible to get a notification of the new connection packet_in, with/without some information about the packet?
What would be the path used to create-data-change-event-subscription? also, how can I check all available events and paths that I can make use of?
I believe the "packet_in" event is a yang notification however the REST notification subscription mechanism is for data change notifications. Unfortunately there is no mechanism currently (that I know of) to subscribe to yang notifications over rest.