I would like to send messages to users through Slackbot, just like integration apps such as Zapier.
If I set the channel ID to the user ID it sends a 1:1 message showing up in the Apps tab, but what I really would like to do is to send a message in Slackbot, as I want to create a seamless experience for a Workflow I'm creating.
Then, if I try adding the Slackbot channel ID it returns channel_not_found and there's no way to add the App there.
My current bot token scope to send messages is: chat:write and I'm sending a message using chat.postMessage
Do I need a different scope? Different API method? I've tried going through some other questions/answers, but they look outdated
Related
I want to send message as DM to the users, so I've come with some questions;
1- There are two ways to send DM to the user;
the first one open a conversation with user by using conversation.open, and send message. Then if I want to send the message to the same user, I use conversation.list and find the conversationId by userId, then send message to the same channel again.
Second one is just basically using userId as channelId parameter in chatPostMessageRequest.
I've tried both ways, and both of them are sending message as DM. So, what is the purpose of using conversation.open? I'm asking this because nearly all the answers say you should do this etc.
2- Seems like there is no way to get multiple users by emails except users.list?
3- Also seems like there is no way to send messages to the multiple user at the same time (the content of the messages are different, those are depends on user data).
Sending a direct message by user ID works with chat.postMessage as a convenience, a shortcut. But it's the only method/API that allows you to use a user ID as a channel ID, so Slack warns developers away from relying on it in totality -- if you use conversations.open and the resultant conversation ID, it'll work for other methods like chat.update should you need to edit the message after sending it.
Slack doesn't offer many "lookup" APIs -- most things you'll want to look up require fetching an entire data set (like a list of users with all pages of users.list) and then filtering the results yourself. There are no APIs to look up multiple users at once via email address.
There is also no way to send the same direct message content to multiple users with a single request. In most cases, when an app is sending the same message to multiple users the best practice would be to use a channel to broadcast the message a single time, with the intended recipients as members of the channel.
Is there a way to keep my Slack App from being used in Channels?
I only want the current user to be able to interact with the App directly and it not to show in any channels.
When setting up a app in MS Teams using App Studio there is a option that lets you limit the App to "Personal" I'm looking for something similar in Slack.
I am not sure what use cases you want to prohibit exactly, but in general your app can check each incoming request and decide if and how it wants to react to it.
For example you will always get the user ID of who sent the slash command or message to the bot. You can use that to filter our users that should not have access.
Update
To restrict your app the the app channel you need to do the following:
When receiving a request from the user, first open a direct message channel to the user from the bot user. That will always give you the channel ID of the app channel.
Then reply with a direct message in that app channel
or alternatively check if the received request is from the app channel and ask the user to only talk in app channel if it is not.
See also this answer on how this works in detail.
I created a Slack app that sends a series of interactive messages to a channel. In my Slack API dashboard, I see that I can create and remove hooks. Right now the hook url that I have set up in my code is the one for the Slackbot channel.
But the problem is that such a message only gets sent to me.
I want to send the Slackbot messages to Alice in situation A, and to Bob in situation B. Not just to myself, the guy who configured the app.
What's the best way to do this?
I would suggest that you should not use hooks for this. A more sane way to do this right would be via chat.postMessage Web API method which is documented here!
This is because hooks are tied to specific conversations and that approach quickly hits a wall on what it can really achieve, especially messaging different people. Once you start using the web API it's pretty simple. Just ask for the scope during app installation (remember to add that scope in your dashboard), subscribe to the event in your API dashboard and then you are good to go.
Everytime you send a message via that method, Slack will send you a payload which you can use for testing and logging etc.
You can see all the different ways to message programmatically inside Slack here.
It is my very first time to write a slack bot and i am wondering how to design it.
The bot supposed to be available and respond to end-users' messages immediately.
The thing is that I need that the bot will also send schedules messages to registered users with automation results.
Use case example:
A user sends a message to the bot and registered to a service that
will check for changes in X. On a specific interval, my backend will
call an automation that checks for those changes and will send a
message to the user with the results.
What will be the best practice for this scenario?
Here is a basic outline.
1. Basic setup
Slack app with bot user
Database
Scheduler (e.g. local CRON service, or web-cron like cron-job.org)
2. Registration
Use Events API to listen to messages from users send via mention (app_mention) or direct message (message.im)
You app needs to store the received "registration" from each user in a database
Respond to user request directly if needed with chat.postMessage
3. Scheduled response
Scheduler calls your app
Your app check if responses are due with a database query
If yes: App sends responses to users via chat.postMessage (but not more than one message per sec due to rate limiting)
I'm working on a new Workspace app for Slack. I have a use case where I need to send notifications to users in Slack, through a direct message (or IM). Since the chat.postMessage endpoint requires a channel ID, I can get the existing IM channels using conversations.list and send them the notification.
However, if the user hasn't yet opened an IM channel from their side, I need to create one. It seems that neither Web API endpoints (conversations.open or im.open) support Workspace tokens. I keep getting not_allowed_token_type error response. I can create a public channel with conversations.create, but that's not what I need.
Is there another to open an IM channel to a user when using a Workspace token?
Took me awhile to figure this out. You need to add/request the conversations.app_home:create scope to your permissions. Then you can just specify the user ID as the channel arg in a chat.postMessage call.