Anaconda will not launch due to DLL load failure - anaconda

Question

I am trying to install/use Anaconda on my pc with Windows 10.
After installation, Anaconda will not launch.
If I enter anaconda-navigator in the Anaconda Command Prompt i receive the error included at bottom of post.
I tried to update conda to resolve using conda update conda, conda update anaconda-navigator, anaconda-navigator --reset
all of which render “environment variables: conda info could not be constructed. KeyError(‘pkgs_dirs’)”.
I tried conda info to find the .condarc file but received a DLL error.
I tried adding anaconda3\Scripts to path but that hasn’t helped.
Here's a pic of my path vars if it helps:
–DLL error msg
Traceback (most recent call last): File
“C:\Users\Penelope\anaconda3\Scripts\anaconda-navigator-script.py”,
line 6, in from anaconda_navigator.app.main import main File
“C:\Users\Penelope\anaconda3\lib\site-packages\anaconda_navigator\app\main.py”,
line 19, in from anaconda_navigator.app.start import start_app File
“C:\Users\Penelope\anaconda3\lib\site-packages\anaconda_navigator\app\start.py”,
line 27, in from anaconda_navigator.widgets.main_window import
MainWindow File
“C:\Users\Penelope\anaconda3\lib\site-packages\anaconda_navigator\widgets\main_window_init_.py”,
line 25, in from anaconda_navigator.api.anaconda_api import
AnacondaAPI File
“C:\Users\Penelope\anaconda3\lib\site-packages\anaconda_navigator\api\anaconda_api.py”,
line 30, in from anaconda_navigator.api.client_api import ClientAPI
File
“C:\Users\Penelope\anaconda3\lib\site-packages\anaconda_navigator\api\client_api.py”,
line 23, in import binstar_client File
“C:\Users\Penelope\anaconda3\lib\site-packages\binstar_client_init_.py”,
line 21, in from .mixins.channels import ChannelsMixin File
“C:\Users\Penelope\anaconda3\lib\site-packages\binstar_client\mixins\channels.py”,
line 7, in from binstar_client.utils import jencode File
“C:\Users\Penelope\anaconda3\lib\site-packages\binstar_client\utils_init_.py”,
line 14, in from .config import (get_server_api, dirs, load_token,
store_token, File
“C:\Users\Penelope\anaconda3\lib\site-packages\binstar_client\utils\config.py”,
line 90, in USER_LOGDIR = dirs.user_log_dir File
“C:\Users\Penelope\anaconda3\lib\site-packages\binstar_client\utils\appdirs.py”,
line 253, in user_log_dir return user_log_dir(self.appname,
self.appauthor, version=self.version) File
“C:\Users\Penelope\anaconda3\lib\site-packages\binstar_client\utils\appdirs.py”,
line 192, in user_log_dir path = user_data_dir(appname, appauthor,
version) File
“C:\Users\Penelope\anaconda3\lib\site-packages\binstar_client\utils\appdirs.py”,
line 68, in user_data_dir path = os.path.join(_get_win_folder(const),
appauthor, appname) File
“C:\Users\Penelope\anaconda3\lib\site-packages\binstar_client\utils\appdirs.py”,
line 280, in _get_win_folder_with_pywin32 from win32com.shell import
shellcon, shell ImportError: DLL load failed while importing shell:
The specified procedure could not be found.