I found several workarounds, but they need manual actions. I am trying to come up with a solution (built in or a macro) to automatically filter out conversations where I was the last one to send a message.
Related
What we are trying to do
I am working on automation which posts messages to a Slack channel using Incoming Webhooks on a custom Slack App. The messages mentions people.
What works
We can send a message just fine, it has formatted content, and usernames are correctly resolved using the link-names flag.
What isn't working
The whole point of the notification is to inform a dynamic set of people about something they should care about. The set of people we tag varies hugely (think people who contributed to a pull request) and so not all possible recipients are in the channel these automated messages go to.
We assumed that given the usernames are being directly #-mentioned, they would be notified by Slack. However, two of the users we've tested with and #-mentioned confirm they never received a notification they had been tagged.
This is different to "human" behaviour, where if you #-mention someone in Slack, you get a little message reminding you that person isn't in this channel and offers to invite them or let them know.
As far as we can tell, sending the message programmatically is doing the equivalent of "Do nothing" in the picture above. I want to do either of the other two options, preferably "Let them know".
How can I notify people they've been mentioned? I've looked at all the API documentation and nothing discusses notifying users who aren't in the channel that they are mentioned.
This can't be an uncommon issue.... right?
Notes:
We aren't directly calling chat.postMessage, it's just the only documentation on link_names I could find to link to. We are using Incoming Webhooks, which has minimal documentation on the parameters - it seems to be the same as chat.postMessage.
We would prefer not to move off Incoming Webhooks, but we can do a custom integration with the API if we have to.
You need to invite the user to the channel first, using the Python client that's:
client.channels_invite(
channel=channel_id,
user=user_id
)
We need to automate few notifications from our web application. These get triggered at various phases, for eg. Step A, B or C would trigger emails to specific parties.
AS an improvisation to this, teams integration is being looked at where a specific channel is being created and with webhook, the messages can be posted.
I created a custom channel with an incoming webhook and I posted a JSON request (of type #messagecard) which was viewable in the channel. But the need is to really establish a conversation and not separate individual messages. By conversation, we mean a scenario or tree structure like below
OverAll status 1 (Parent message)
--> subsequent reply (child message)
---> subsequent reply (child message)
I did some R&D and found that the incoming webhook post request does not return any message id (thsi feature doesnt exist)
What I do not understand is how bots (Azure or Microsoft) can help here.
Please advise
Webhooks/connectors is perfectly fine for the single messages, are you're seeing, but I don't think it will give you the ability to create and then continue an existing "conversation" (i.e. a thread). You certainly could achieve something like this using a "bot"-based approach. In practice, it's kind of "bot+extra" because you need two things:
1) A bot registered into the channel. This will give you some key info you need to be able to send messages from outside Teams - something called a "proactive" message. Having the bot in the channel also means you have something with the authorization to send a message to the channel
2) Next you need to implement the Proactive message. Have a look at my answer here to see more: Programmatically sending a message to a bot in Microsoft Teams (the answer is in C# - not sure what language/platform you're using, but the same concepts apply in Node)
In addition to the pro-active message, once you send that first message, you need to store the message reference that comes back from "SendToConversationAsync". You then apply it to the subsequent messages, as I've described in the answer here: How to add a mention in Teams alongside an adaptive card using Bot Framework
Hope that helps
Whenever my app posts ephemeral message to Slack channel (in response to a query by a user), I am unable to get the timestamp of my Slack app response. As I want to delete it once the user has made a selection using one of the buttons. Although I have subscribed to 'message.channels' event, I don't get a notification to my app whenever my app posts in the channel (in response to the user input), therefore, I am unable to get the timestamp of the message which I'll use to delete it. All I want is the timestamp of the message posted by my app so that I can delete it but I am unable to receive the timestamp. Please help!
For e.g. in Giphy app for Slack. Let's say the user invokes the app by calling '/giphy [dog]' where 'dog' is just an example of a search term. The app responds by sending a gif and user can either send it, shuffle to the next one or cancel it. I want a similar capability of cancelling the app response but I need the timestamp of the message in order to do so therefore I am asking for help.
Thanks.
Your approach can not work, because Slack is handling ephemeral messages differently from "normal" messages. They are only visible by one user and can not be modified by API methods (e.g. deletion).
But of course its possible to replace ephemeral messages. Here is how:
Your app can just reply to the interactive message request from Slack with a new message. That new message will by default override the original message including ephemeral messages.
You can reply in two ways:
Directly reply to the request from Slack with a message within 3 seconds
Send a message to the response_url from the Slack request within 30 minutes.
See here for the official documentation on how to respond to interactive messages.
This approach works both with interactive messages and slash commands.
See also this answer for a similar situation.
On facebook Chatbot or others platform we can send message directly to the user.
So for one question we can send multiple answer.
Now, that i'm developing for Google Home, I need to do the same.
I didn't find this opttion.
Dialogflow HTTP call to my server is the only output available.
So is there anything i missed to send message back to user in case I have a multiple messages answer?
(Or do I have to bufferise very message my hook creates before sending it back?)
Thanks
The conversation model for the Google Assistant is different - you can only send a message to the user in response to the user sending you a message. You can only send a single response, but it may have multiple parts (up to two Simple responses, containing messages, plus other features such as cards and carousels).
If you need to send multiple things back - you may need to rethink how you're doing it or how much you're sending back at a time. The Assistant is primarily for audible responses, and a long audible response is generally not a good UX.
Hey in my team's slack (messaging system for those who don't know) we have an automatic response, so that when anyone says "trump", slackbot automatically responds with "the wall just got ten feet higher". Now I want to make a counter that essentially allows slackbot to state "the wall just got ten feet higher, wall height:(have a updated value according to number of times "trump" has been stated)" So basically I want a way to have a value that updates the wall height but I am lost on how to do that within slackbot. Any help is much appreciated, thanks to all!
The default features provided by Slackbot only allows it to respond to keywords, but not much more. So to provide that additional feature you would need to develop a custom bot.
For your use case I would recommend building a so called internal integration for Slack using the Events API.
Internal integration allows you to add custom functions for your Slack team only (as opposed to a full fledged Slack app, that could also be installed and used for other Slack teams).
The Events API allows you to set up a bot that listens to messages and can react to keywords like "trump".
An alternative approach to the events API would be the outgoing webhook. However this function is now deprecated and should no longer be used. Also it only works with public channels.
To set this up you will need to develop a small webservice (e.g. in PHP) that listens on a webserver for requests from the events API, keeps count of how many times the keyword has been invoked in the past and sends an appropriate message back to your Slack team every time the keyword is used.
I can recommend reading the excellent official Slack API documentation if you want to learn more.
If you are familiar with PHP this can be done easily using the Slackbot Framework. It supports Events API allowing you to listen to messages in channels or direct messages (depending on the permission scopes of your APP). So all the conversations on Slack can be sent to your server and you can search for the specific keyword in every message. Then send back an appropriate message to Slack. In summary, the first step is to create an APP for your slack team at https://api.slack.com/apps?new_app=1. Next step is to install the Slackbot Framework which is explained here. Hope this is helpful.
That can also be done by integrating custom slack bot using Django. You'll have to subscribe events and based on events, Slack will send conversation message to the given url, and based on the event, you can write your logic to increase count and post message back to slack work space.